Spencer Heating And Air Conditioning

I have a medical condition where a A/C is required. The Tech installed it incorrectly. When they came back to correct the issue he drops it out the window... They agreed to replace it. That was 26 weeks... I ended up needing emergency medical services last night after numerous request were ignored by owner to please install for 2 weeks. These heat waves can cause me serious damage or death. They receive a contract from the county for Senior and disabled to install theses brand new units for medical reasons. Help!