Red Carpet Air

Do not use this company, they put in a UV sterilizer charged 3100.00 said they cleaned the system( which they did not) . Then we find out that the UV system they put in was the lowest grade. They took advantage of elderly woman. DO NOT USE THIS COMPANY THEY ARE THIEVES.

The 1st technician came out and kept telling us we needed a new unit. When we said no our unit is less than 10 years old he did further testing and said we were 2.5 pounds low on Freon but he could not find a leak. Which he also told us was the only way our unit would be low on Freon. Before the tech left we were asking him why is our unit still blowing hot air. He said it could take "HOURS" for the unit to cool the house. The next morning I called and they sent out another tech and of course as soon as he arrived he insisted we needed a new unit because ours was so old. But after a little testing he said we could clean the coils and fan and it might help but he could not give any guarantee but would be happy to charge us 600.00 for the cleaning and 1200.00 for a uv light to control mold. After everything we did not have any confidence in Red Carpet air so we called another company and this company said our switch board was bad and replaced it for 150.00. Now our air is blowing ice cold air and working like new. I do not recommend anyone calling red carpet air unless you are looking to replace your unit because they do not fix units only try and sell you a new one.

Turned out that our window unit started to work again so services were not needed.

I was fortunate in my selection of Red Carpet Air. They provided excellent service and the installers were very professional, skilled, competent and responsive to my concerns. I am very pleased with the follow through and responsiveness of this service. All went as stated, there were no hidden costs and I would definitely recommend them and I look forward to doing business with them in the future.