Property Management Service - Temple, TX
Average rating
3.68
3.7
Average rating
Average rating
Brianna B.
05/29/2019
IF I COULD GIVE 0 STARS I WOULD HAVE!! LVR Management is by FAR the absolute worst property management company I have ever dealt with!! We had an "upper end" duplex on the west side of town and rented with them for 14 months. ALL of our problems started when our 1 year lease was up, we tried to extend our lease for another year (thank god we did not). For 2 months Jackie & Tasha failed to draft up our renewed lease after repeated reminders of our extension. So by this time we choose to end our month to month lease and give our 30 day notice with an agreement of payment regarding our DOUBLE deposit and last months rent. Long story short, they filed for eviction 3 days after we gave our 30 day notice and they took half of our last month's rent!! They broke our agreement with payment and IMMEDIATELY told us we are not getting our deposit back. We took them to court and got the eviction dismissed because like I said we had ALREADY given our 30 notice. Our unit was left in BETTER condition than before we had moved in (It REAKED like dog so bad I had them shampoo the carpets again & THERE WERE BED BUGS THAT THEY REFUSED TO PAY FOR EXTERMINATION UNTIL I DEMANDED THEY CALL THE OWNER BECAUSE THIS WAS 2-3 WEEKS AFTER MOVING IN!!) All they told the court was that they needed to clean the carpet and would take that out of our deposit which would leave close to $500 left, right. WRONG!! These CROOKED, RUDE, DISMISSIVE, UNPROFESSIONAL good for nothing people in the office added BOGUS charges and cleanings and even charged us for re-keying the backdoor that we NEVER received a key to in the first dang place!! Out of what should have been close to a $500 deposit refund turned into $65 because they are beyond crooked and will do and say anything to keep your deposit. Jaquelin "Jackie" Salazar is by far the most rude, unprofessional air head I have come across working in an office environment. Tasha Valerio as a somewhat new manager should take some courses in how to effectively do her job because she just plain sucks. I can go on and on about the unprofessional, degrading and dismissive treatment of their tenats who they treat as if THEY are doing THEM a favor even though their tenants are giving them thousands of dollars a month but I'll leave with this PUBLIC SERVICE ANNOUNCEMENT!!! STAY AS FAR AWAY FROM LVR MANAGEMENT AT ALL COSTS BECAUSE THEY WILL UNLAWFULLY AND UNETHICALLY KEEP YOUR MONEY AND RUIN YOUR RENTAL HISTORY FOR ABSOLUTELY NO REASON!!
Address
4212 S 5th St
Temple, TX 76502