SUNSHINE EXPERTS

What an impossible company to do business with. I told them initially I was ready to purchase and needed to sign a contract immediately because I needed the work to be completed by thanksgiving for when my wife was moving in. They gave me a rough estimate of $8,000-$9,000. If they couldn’t come out in the next day or 2 to do a design and firm quote, I was going to have to go elsewhere. They said they would come out on Tuesday and provide the quote on the spot. Tuesday came and no one showed up. I called them and they said I wasn’t on their list of appointments but they would fit me in on Wednesday at 7AM. The guy finally showed up at 8:30 without a call. We spent about 45 minutes and he said the job was complicated and he wanted his manager to come out. He called him and he said he would be out that morning. He finally came late afternoon and we went over in detail what I needed. He said he couldn’t give me the quote right away but it would be the next day, Thursday. Thursday came and went with no quote. I kept calling and got put off. They told me they would call first thing Friday and again didn’t meet their commitment. I finally got the quote Friday afternoon and it was not all like we discussed. The total quote was for $13,500. The quote included 1 motorized shade for $4,666 even though that shade was supposed to be fixed – which would cost much less. A 2nd motorized shade of $1,472 was also supposed to be fixed. An additional motorized shade of $2768 was listed at 9’ even though it was less than 5’. When I said, how can I make a decision when the quote is off and I don’t know how many thousands high it is, he told me it is not a quote, it is a worse case scenario. When I said that was not what I was told I would get, he hung up on me. I am working with over 20 different contractors on renovations to my house, almost all from Angie’s List and this is the only time I had an experience like this with and the only negative review I have written. I recommend staying away from this company as they do not honor their time commitments, don’t have the knowledge or expertise to give an accurate quote and don’t listen to their customers.