Expert Concrete Care LLC

My condo association contracted with Expert Concrete Care LLC. to do some resurfacing on a few porches/steps in the fall of 2014. I am not a concrete professional however I've shown the pictures of the work completed by this company to numerous friends and family and the common consensus is; the work performed by Expert Concrete Care LLC is terrible. The work performed was simply done in a very lazy manor with no regard and no professionalism. Only portions of the railings were covered allowing materials used in the resurfacing to be splashed up against the railings causing damage to the railings. The steps were not resurfaced from end to end rather large clumps of materials were left on each side, causing an eyesore visible on each the left and right side of said steps. The resurfacing was not done evenly nor was there any color continuity throughout the steps. In some areas the steps appear darker while in other areas it the steps appear lighter. I contacted the owner Jacob Jankowski via email and exchanged several emails with him who at first had excuses for this and that, "Well even though the service agreement says resurface, what that actually meant is....well I had a conversation with your association President and he told me he wanted them done that way..." Give me a break, when you have a service agreement it should state line by line the work that will be performed. No one would ask for terrible and lazy work to be performed when you’re paying for it. At one time or another in our exchange, Jacob indicated that he would look into what he could do with the railings (as the pictures that were supplied showed that the gross negligence in the application of the materials caused damaged to the railings) however Jacob withdrew any assistance during our last exchange advising he no longer would respond to any of my emails as he was standing by his work. I asked Jacob, since he stood by his work if he would put the pictures of my steps up on his website which I heard no response. The reason being? The work is that bad my friends. If you are looking for any concrete work. I strongly suggest looking elsewhere.