Alpine Aire Heating and Cooling Inc.

Alpine has been a nightmare. They broke my parents’ AC and they had to hire another company to fix it at great cost. Not knowing that, we hired them to fix air ducts. They did not finish the job and also did damage that we had to hire another company to fix. Worse, they not only refused to come back and fix damages (they accidentally sealed off our oven down vent, among other issues) but the owner, Tom, tried to intimidate us into paying a bill that was way out of whack w their quote. They quoted $145/hr for one tech but instead sent two, billed us for their incomplete work and damages, and refused to honor their original quote (given to us in writing) or even admit to their mistakes, let alone fix it. While we waited for a corrected bill or help repairing damages they caused, they sent us to collections. Run from Thai company as fast as you can!!!

Above and beyond! If I had an option to give a 10 star rating I would! We have a family cabin that needed furnace repair. When Tony came out there was no power due to a snow storm the previous night. He did the repairs but was unable to test it to make certain all was good. As he was about to leave the cabin with no power, he thoughtfully turned off the water knowing that it could easily freeze, thaw and burst pipes and create a big mess. The following day, he calls me, says he didn't feel right about leaving without testing the unit the day before and volunteered to stop by check his work (which checked out great BTW), turned the water back on, set the thermostat at 60, locked the door, return the key, then called me and very patiently explained what he did. Tony treated our cabin the way he would treat his own.. with excellence, respect, and attention to detail. That said, Alpine Aire has my vote of confidence!