Carpenter - West Chester, PA
Average rating
1.00
1.0
Average rating
Erin Carpentry & Construction, based out of West Chester, is a carpentry company. They offer ramp installation, custom closet design, and wood staining.
Average rating
Karl M.
03/23/2021
Operates under “Pearse Construction”, hides under “Erin Carpentry”. We hired him to swap the failed synthetic stucco for siding - a piece of which recently fell off the home. It wasn't ever nailed in place. He heard us talking about other projects and said "I can do that! I used to build houses!" Given he was already on site and things were going well then, we decided to expand his scope to both internal and external. We asked him to move 1 window on the back side of the house upward so that it wasn't sitting so close to the roof line. He did and adjusted the inside wall accordingly. Some time later, he took it upon himself to move 2 other windows with NO ADVANCE DISCUSSION OR PERMISSION. It was ultimately the right call, but the wrong approach and not HIS decision to make as WE HAD TO PAY FOR HIS DECISION both inside and out. Looking back, this was the first clue that things would go wrong. He positioned himself as the general contractor and insisted on using his own tile guy, electrician, plumber, roofer, gutter crew, etc. And when things REALLY started to go sideways, he said "You're treating me like the general contractor!" Which is exactly how he positioned himself. We eventually found another tile company - that's when we learned that we had a $1,000 OVERAGE of tile from the first guy and Pearse didn't frame-out the enclosure square. We think the first tile guy was just in over his head and looking for a way out. The team we found got the flooring guy able to work again, but it was too late for us to return the tile. ZERO accountability from Pearse. The electrician Pearse insisted we use had his son and another kid execute the work we asked to have done. We asked for a switch to be moved and drew where we wanted it. They put it somewhere else. This became a pattern and when they started violating code, leaving live, uncapped wires resting on blown in insulation (FIRE HAZARD), leaving old fixtures in the attic as junction boxes, and running wires behind baseboards with no conduit - we fired them too. WE were forced to play General Contractor. When we brought the quality and personality issues to Pearse, he said "Well, you're treating me like I'm the bloody general contractor!" Yeah, because that's exactly how you pitched yourself. NO ACCOUNTABILITY. Then we started catching him in lies. Some small - "I'll be there Tuesday" and never showing up. Then they escalated. We were replacing an old slider with a custom Andersen French door. He got one of us pay 75% up front and asked the other one of us if he could put it on his card. WTH? In Oct he said he'd ordered it. We asked him at least 6 times about the status over the next 3 months. He'd say things like "Oh Andersen takes forever, it's their timeline and there's nothing anyone can do about it." By January we asked him for the order information so that we could start escalating with Andersen corporate. He blurted out "I never ordered it! It's been eating me up that I've been lying to you all this time, I forgot!" We asked you like 6 times, you made up 6 lies; we paid you in advance - and you call that "forgetting"? It was thousands of dollars. He played us. Pearse had signed off on blue prints for another custom door for the front of the house which arrived around this time. He supplied all dimensions to door company; it was too shallow. "Well I assumed they'd have added the extra bits for this and that." Blueprints are literally the scale drawing of the item to be made. I said, "You signed off." And NO ACCOUNTABILITY. Now we have this gorgeous front door installed but unfinished inside the home. He started ghosting us and we started learning about hidden damage and just more lies. Long story short - don't use him. Services: Flooring, Repair drywall, Replace tile work, Remodeling, Install water fixtures, Install tile work, Repair flooring, Install drywall, Install flooring, Refurbishment, Waterproofing
Address
156 Dilworthtown Rd
West Chester, PA 19382