Lawn Irrigation Company - Alpharetta, GA
Average rating
4.17
4.2
Average rating
Average rating
Jim G.
We recently had our 1/2 acre backyard cleared of trees, tilled, smooth graded, and seeded with wheat straw put down to protect it. Next, we hired Aquatron to install a sprinkler system. We had a tropical storm the day before they came to do the work. Our backyard was extremely soft and wet. I was surprised they show up. Now I wish they hadn't. Although I was working from home, the crew left at the end of the day without even knocking on the door. They just left! No one showed me how the system worked, and they didn't even program the controller. When I went outside to have a look, my heart sank. It was a giant, muddy mess. There were deep ruts and gullies in the yard, and large clumps of clay and rocks everywhere. It looked like they got their trench digger stuck in a few places too and just spun the tires until they got it unstuck. We contacted Aquatron the next day. The owner called me back, and said he was sending someone out to fix our yard. Two workers from the install arrived without proper tools. One of them told me he knew they'd done a bad job and he would try to fix it. They tried to smooth things out with hand shovels for about an hour and a half. They also asked to borrow a stiff rake from me, which they broke and didn't tell me. It started raining again and they wanted to leave. They asked me if the yard was okay. It was a little better, but what are two guys with a couple of shovels and a broken rake going to do about a 1/2 acre of uneven mud while it's raining? We have large swaths of our lawn where the grass never came in due to the crew stomping and sliding equipment around in the mud. We got a quote from our landscaping company for $1500 to repair the damage caused by Aquatron and replant new grass. I should note too, that the owner had assured us there'd be no damage to our yard. No one ever called me back to ask if we were satisfied either, they just sent the bill. We also noticed the crew left water bottles, food containers and dirty napkins (we hope, as it looks like toilet paper) in our yard. It's clear they didn't care. We would definitely not recommend this company. Do yourself a favor and do not use them.
Address
155 Anderson Rd
Alpharetta, GA 30004