Fence Contractor - Bridgewater, CT
Average rating
4.09
4.1
Average rating
Hi, we are Erika and Mike Gonzales, owners of The Dog Guy Pet Containment Company. We have been surrounding pets with freedom with a mission to provide pet owners with a superior pet containment system. We are very grateful to be able to make a positive difference in the lives of people and their pets. We have been installing and maintaining pet containment systems since 1994, and we are proud to have successfully contained more than 6,000 pets during this time. We support many veterinarians and rescue organizations in Fairfield, New Haven and Litchfield counties, and there is a good chance that your veterinarian has our hidden fence system at their home. These professionals trust referring their clients with our services. We are experienced, safe, courteous, fully insured and guarantee you and your pet a pleasant experience throughout the installation process. We are honest hardworking people who love and have pets ourselves and strive to provide each customer with the best service and the best value possible. When you purchase one of our products you get peace of mind along with the full support of the Dog Guy Pet Containment family. We provide prompt service and are always there when you need us, because service is very important to us. You want your pet to have the best, and so do we!
Average rating
Danielle Q.
Last year we had 2 quotes done for dog fencing because we have a former police dog who is aggressive with other large dogs and who likes to run around the whole neighborhood terrorizing people due to her breed. We also have another large dog who is sweet but will follow her wherever she goes. Mike the Dog Guy was very good with my dogs and went right up to them immediately and they seemed to love him, however he didn’t give me much personal space nor did I feel like he was listening to my expectations. I asked how long of a wait it would be and he said he could do it the following week. I said I’d talk with my spouse and get back to him. After receiving an email for him to go ahead with installation, I texted and emailed back saying not at the moment and that following week I get a call while I’m at work from my spouse saying Mike installed it on our property without our permission. After calling Mike, he said he did it because he “wanted to make sure the dogs are safe” as it’s his “number one priority” and that we could pay him in the spring. When he came to train them a few days later I told him again we weren’t ready to make the decision on the fence and that it wasn’t installed in the area that was discussed. He said he’d fix it after the ground thawed. COVID-19 and April rolls around and he expects payment after we’ve been out of work for weeks and we expect our now dog-destroyed yard to be fixed and he tells me he will charge me for it! Laughable! He installs a fence without permission, then has the balls to tell us we’ll be charged for him installing it incorrectly. After telling him he already agreed to fix it at no additional cost, he comes a week later than he said he would and fixes the line and decided to take my dog-aggressive pooches fence collar off and take with him. We check our dogs every morning and night for ticks and their collars to make sure they’re alright. I knew that morning she had the collar and that evening she did not. So for 2 weeks we all searched the yard and 15 feet past the perimeter. No collar to be found. We called the Resident State Trooper’s Office and spoke to a trooper. Apparently Mike the Dog Guy was also Mike the Pest Guy and several other Mike’s before that. This “method” he uses of quoting, then completing work without the property owners approval is nothing new!!! The trooper warned us to steer clear of this man and he called him to tell him to stay off of our property. Did some research: couldn’t find his name, wife’s name, address, phone number or business name on CT Secretary of State website as a legitimate business. Hmmmm?? This means he is ALSO uninsured if he causes damage to your property. Called the corporate headquarters in MA for Dogwatch, and he is no longer affiliated with them nor is supported by them (due to multiple complaints from consumers). He is charging a ridiculous $1600 to install a fence system that takes him less than 1.5 hours to complete on 1 acre of property. He makes more than a doctor or lawyer and he does it without permission then comes back to your property to take your personal property. Dogwatch rectified and mediated the issue between this Mike guy and as well as asked DogWatch Litchfield County to give us replacement collar. We agreed on discounting the price for the horrible experience and all was well minus the fact that we were now genuinely worried he would return to steal the collars again or snip the line in the yard. We had a security system professional come out to quote and install security cameras. MAY UPDATE: last night around midnight an “intruder” broke and entered our home and took ONLY 2 DogWatch collars off our dogs. I heard a strange noise outside my window right where the dogs sleep downstairs. Heard a couple of barks which is not unusual so didn’t think much of it. This morning around 6:40am I let dogs out for breakfast and business and both dogs collars are missing. Needless to say the State Troopers were around this morning doing their thing and there will be an answer to this. “Someone” has stolen $900 worth of collars from our property and Mike the Dog Guy is the only person who knows where our dogs sleep because it’s the same area that his equipment is located. Coincidental? You be the judge, but I believe in karma and I hope this review will help you make that judgement call. Call DogWatch of Litchfield County. The owner was unbelievably helpful and kind and their prices are much more competitive. The owner came out to give us a replacement collar and offered to make sure our dogs were trained to the fence after one of our collars was “missing” for 2 weeks. He has been checking up with us every couple of weeks since the first offense. He even just installed a fence for our next door neighbors who are so happy with the finished system! I recommend DogWatch Litchfield County to everyone!
Danielle Q.
Last year we had 2 quotes done for dog fencing because we have a former police dog who is aggressive with other large dogs and who likes to run around the whole neighborhood terrorizing people due to her breed. We also have another large dog who is sweet but will follow her wherever she goes. Mike the Dog Guy was very good with my dogs and went right up to them immediately and they seemed to love him, however he didn’t give me much personal space nor did I feel like he was listening to my expectations. I asked how long of a wait it would be and he said he could do it the following week. I said I’d talk with my spouse and get back to him. After receiving an email for him to go ahead with installation, I texted and emailed back saying not at the moment and that following week I get a call while I’m at work from my spouse saying Mike installed it on our property without our permission. After calling Mike, he said he did it because he “wanted to make sure the dogs are safe” as it’s his “number one priority” and that we could pay him in the spring. When he came to train them a few days later I told him again we weren’t ready to make the decision on the fence and that it wasn’t installed in the area that was discussed. He said he’d fix it after the ground thawed. COVID-19 and April rolls around and he expects payment after we’ve been out of work for weeks and we expect our now dog-destroyed yard to be fixed and he tells me he will charge me for it! Laughable! He installs a fence without permission, then has the balls to tell us we’ll be charged for him installing it incorrectly. After telling him he already agreed to fix it at no additional cost, he comes a week later than he said he would and fixes the line and decided to take my dog-aggressive pooches fence collar off and take with him. We check our dogs every morning and night for ticks and their collars to make sure they’re alright. I knew that morning she had the collar and that evening she did not. So for 2 weeks we all searched the yard and 15 feet past the perimeter. No collar to be found. We called the Resident State Trooper’s Office and spoke to a trooper. Apparently Mike the Dog Guy was also Mike the Pest Guy and several other Mike’s before that. This “method” he uses of quoting, then completing work without the property owners approval is nothing new!!! The trooper warned us to steer clear of this man and he called him to tell him to stay off of our property. Did some research: couldn’t find his name, wife’s name, address, phone number or business name on CT Secretary of State website as a legitimate business. Hmmmm?? This means he is ALSO uninsured if he causes damage to your property. Called the corporate headquarters in MA for Dogwatch, and he is no longer affiliated with them nor is supported by them (due to multiple complaints from consumers). He is charging a ridiculous $1600 to install a fence system that takes him less than 1.5 hours to complete on 1 acre of property. He makes more than a doctor or lawyer and he does it without permission then comes back to your property to take your personal property. Dogwatch rectified and mediated the issue between this Mike guy and as well as asked DogWatch Litchfield County to give us replacement collar. We agreed on discounting the price for the horrible experience and all was well minus the fact that we were now genuinely worried he would return to steal the collars again or snip the line in the yard. We had a security system professional come out to quote and install security cameras. MAY UPDATE: last night around midnight an “intruder” broke and entered our home and took ONLY 2 DogWatch collars off our dogs. I heard a strange noise outside my window right where the dogs sleep downstairs. Heard a couple of barks which is not unusual so didn’t think much of it. This morning around 6:40am I let dogs out for breakfast and business and both dogs collars are missing. Needless to say the State Troopers were around this morning doing their thing and there will be an answer to this. “Someone” has stolen $900 worth of collars from our property and Mike the Dog Guy is the only person who knows where our dogs sleep because it’s the same area that his equipment is located. Coincidental? You be the judge, but I believe in karma and I hope this review will help you make that judgement call. Call DogWatch of Litchfield County. The owner was unbelievably helpful and kind and their prices are much more competitive. The owner came out to give us a replacement collar and offered to make sure our dogs were trained to the fence after one of our collars was “missing” for 2 weeks. He has been checking up with us every couple of weeks since the first offense. He even just installed a fence for our next door neighbors who are so happy with the finished system! I recommend DogWatch Litchfield County to everyone!
Address
35 Warner Rd
Bridgewater, CT 06752