Relaxed Heating and Air Inc

Great service, fixed everything quick and had my ac running like brand new.

On time, professional, knowleagable, courtious. Identified the problem with my system, repaired it quickly and at a reasonable cost. Www.bhgpandp.com

BEWARE THIS “HVAC” Company is a SThe worst “HVAC” company ever, so those unprofessional guys, came over my elderly parents house trough our home insurance after their Split unit stoped working in a middle of a heat wave, the “technician” came over and asset the situation, he informed me that the problem is a valve in the condenser, and he wrote the report to the insurance, I asked him if they’re going to fix the valve and he’s response were “for those units - no way, we will recommend to replace it” I haven’t heard back from them for a week, then I contact the insurance and they told us that Relaxed (more like - getting on you nerves) haven’t submitted the report yet, contacting today to the office , I was informed that the unit wasn’t informed “by the code” and needed to be 3 feet from the wall (which a complete BS because after I consulted with a few HVAC professional, and city official the HVAC was installed perfectly by the code) so what do we have her , slacky management with paperwork, lying dispatcher that make excuses rolling the responsibility to the insurance company, said that they were submitting the report to the insurance on the 19th which is a miracle because the “technician” was there on the 23rd , and the worst is un professional technician that didn’t wanted to fix and preform a real technician valve instead was laying to the insurance the he had no access to fix a split unit , (split condenser that weight 50lbs, a 30by 18 inches device )and let two elderly suffer in a middle of a heat wave and a pandemic for 3 weeks without AC. I’m just disappointed that the state of California and the department of labor licenses to those unprofessionals to work with people and to work with insurance companies.

I was out of town when the tenant called and told me that the heater is out. I called Relaxed Heating and Air and within few hours they were on the roof troubleshooting the package unit. Their dispatch coordinated directly with tenant, so I could go back to enjoying my vacation. I have been using Relaxed Heating and Air for many years on all of my rental properties. They are true professionals and I highly recommend them.