Top 10 heat pump repair services in Cary, NC
Top questions to ask before hiring a heat pump repair company
A professional will assist you with scope and estimates, but having a clear idea of what you want to accomplish will help communication.
Do you want professionals to do everything, or do you have the time and skill to do some of the work?
Many projects such as have a DIY component, such as painting or cleanup.
First and foremost, protect yourself and make sure the contractor and any sub-contractors are licensed, bonded and insured.
Recent reviews for Cary heat pump repair services
DO NOT USE!! Very unhappy with this service. A few months ago he installed a new thermostat and each time the batteries died he would have to come out and restart the system, thus a service fee. The last time, 2 weeks ago, I asked him why he put in a bat...
Professional, Knowledgeable, Friendly, and Reasonable with pricing. Called late on Thursday and was fit in the very next morning. I highly recommend this local company to anyone who has HVAC issues or in need of replacement. Their service plans are great ...
I writing to advise all potential customers not to use the services of Crabtree Services. Mr. Crabtree and his service team have commonly overcharged for their products and charged for services they didn't do. I have filed a complaint with the Attorney Ge...
I am writing to advise customers not to use Crabtree Services. I have had experience with them and know that their work is shoddy and their prices are excessively high. My most recent experience was the worst. A routine $180.00 maintenance visit turned in...
GREAT customer service! The unit at our house went out on a weekend. I talked to Bobby on Sunday evening. CJ came straight over to assess the situation. He got the unit running, then came back on Monday morning to finish the job. He would have finish...
I've just read Mr. Crabtree's response to my complaint. Again, he fails to address the issues at hand; excessive costs for Freon, charging for work that was not done or incomplete and falsifying his posted reviews (Home Advisor). I could not ask for a b...
Great service. I haven't serviced my hvac in 10 years and it started bloeing out warm air. CJ the tech took an extra long time to fix it and go over the whole process, he was extreamly thorough and you can tell he takes pride in his trade. I highly sugges...
After using a few different service providers for our heat pumps-A/C units (we have three!), and being very disappointed in services from other (some big named) companies, we called Crabtree Services. Bobby Crabtree is very nice to talk with and always p...
Great customer service, especially for new customers! Bobby and CJ are incredibly knowledgeable. Our unit at our office stopped working earlier this year during a cold spell. They came out the same day we contacted them. They assessed the situation...
Thanks to Crabtree services for always coming out when I call. Thanks for prompt service. Thanks for the service man being so polite.
My wife and I have used Bobby and CJ for the last 5 years in two different houses and would not use anyone else. They are knowledgable , prompt, courteous, and fairly prices. We will continue to use them as long as we are in their service area.
Great Service! Very pleased! My A/C went out on a weekend. Talked to Bobby and CJ came right over that night. Diagnosed the problem quickly! Highly impressed with the skill and knowledge this team has! Unlike any other service company I have ever de...
