Spradling Home Inspections LLC

Would not recommend for first-time homebuyers or those looking for honest guidance on purchasing a home. My husband and I had Stuart inspect our home and asked about specific cracks in our garage and outside wall. Stuart said they were cosmetic and normal and gave us a report saying the house was sound to purchase (with unrelated marginal repairs). With the years of experience Stuart says he has, and the amount of homes he says he inspects, we took him at his word. Within less than six months, we started to see a lot of cracks appear internally that had been painted over before with tape and a door that started to jam. It made us nervous, so we called a foundation company to see if there were any issues. Lo and behold, we’re now facing 18-24k in foundation repairs. While it’s debatable on whether Stuart should have seen the 20+ painted over cracks (they’re easily seen with a flashlight against the wall – something we learned from the foundation specialists), two of the three issues we’re facing relate directly back to the cracks Stuart said were cosmetic– according to one structural engineer and four foundation specialists. Since finding out these repairs, we’ve contacted Melanie and Stuart. They blew us and our realtor off for about two weeks as she tried to schedule a time for Stuart to come look at the house – per his request. Then when Stuart finally did come to the house, his response was “well I’m not a foundation expert”. My husband then asked “if you were us, would you have purchased this home based on what you saw?” And Stuart said “I don’t know”. He couldn’t say he’d purchase it, but showed zero hesitation during our inspection. Not once did he ever say, “I’m not a foundation expert, maybe you should have someone come out to be safe.” Because Pablo and I were waiting for the structural engineer report and had an upcoming trip, the conversation ended with Stuart saying let's continue the conversation after we return and discuss “in a perfect world, what would happen”. I reached out to Stuart and Melanie on May 31 with three repair estimates and the findings from the structural engineer report. An hour and 52 minutes later, I received an “auto reply” out of office saying they’d be out of the office and reply to emails on June 10. I followed up on June 11. My husband called June 13 and left a voicemail. My husband called again June 14 and left another voicemail. They refuse to get back in contact with us and are making zero effort to put closure on this situation. I guess in their perfect world, they ignore the customers asking them for some sort of accountability. They say they’re committed to the customer, but their actions clearly say otherwise.