HVAC Contractor - Dallas, TX
Average rating
4.87
4.9
Average rating
Air Force One Air Conditioning is a family owned HVAC Contractor who offers fast, high-quality heating & cooling services at affordable prices.
33 years in business
Average rating
Blake T.
06/05/2020
Josh and this posse of clowns is the biggest group of crooks out there!! I hired Air Force One Heating & Air to come out and do a system check of the HVAC system of a house I was in the process of buying. They made a service call and made some small adjustments and gave a clean bill of health. I noticed several days later during another house tour that the unit was making loud noises (one of the items I asked them to fix). I called and expressed to the owner, Josh, that I was unhappy the system was still making noises and to please look over the entire system again and told him "you have an open checkbook, make sure this system is good before I close on the sale." Again, he assured the system was in good condition and there was nothing to worry about. On move in day, the system failed. A service tech came out and it was recommended that I pay over $6,000 for a whole new system. The tech explained to me that he had warned his office of the system from his previous visit. I called Josh and was furious... Josh explained that "things happen" and that I needed a new HVAC system. I called in a favor to a friend of mine for his company to come look at the system and he had it blowing cold air in less than 15 minutes with some very minor adjustments. $100 vs $6000... I was told it appeared that I was being shown false readings (in an attempt to sell a new AC system) because he could not recreate the issues that were conveyed to my by Air Force One. I agree "things happen" but not after two service checks and a system failure on move in day. I will never call upon Air Force One ever again and I hope you do not either.
Address
10226 Plano Rd Ste 104
Dallas, TX 75238