The On Time Experts

We are the Residential HVAC Service and Replacement Specialists in the Dallas and Fort Worth area. WHAT WE STAND FOR AND AGAINST ON-TIME OR YOUR REPAIR IS FREE - We're never late. And to make sure we're not, if we ever show up late when you make a repair appointment, I don't care how much it was going to cost, your repair is free. We make appointments for the first available window of time that fits your schedule. Then we'll give you a call to let you know we're on our way. You won't waste your day waiting for us between eight and five. And we won't be late. Or you ain't payin'. DO IT RIGHT THE FIRST TIME OR MAKE IT RIGHT, WHATEVER IT TAKES - we don't make excuses. If a mistake happens, every On-Time Experts employee is empowered with an unlimited budget to make it right. If you still don't feel it's right, call me, Randy Kelley, at 214-321-8664. Whatever it takes means your satisfied, whatever... it... takes. YOU'LL TALK TO A REAL PERSON WHENEVER YOU CALL. - If you have an after-hours emergency, you won't get an answering machine or an answering service in another state or country. We answer the phone here in Dallas and then schedule a tech to take care of you at your earliest convenience. OUR FRONT OF THE LINE FAMILY GETS VIP TREATMENT - guaranteed 24-hr. service, 15% repair discounts, $100/yr Franklin Fund for new systems, 2 Tune-ups a year, Forever Fixed Guarantee, even a dedicated VIP hotline. HI, I'M RANDY KELLEY, THE OWNER. I hate the way big corporate stores only seem to care about what they can get out of your wallet. And if they screw up, you end up talkin' to manager after manager to get what you deserve. That's why I empower my guys with an unlimited budget to make it right, whatever it takes. You deserve great service the first time. But if something ever goes wrong, you got us on your side to make it right.