Theel Brothers Contruction

Theel (Theel Brothers Construction) was hired to add a deck leading from our patio and surrounding our pool. We met with 4 different contractors and based our decision by reviews, his pricing, and really liking and trusting what he had to say about the project and his skills. We have an already existing structure that he was connecting the deck to and instead of starting with the existing stair platform he started at the other end (with the deck floor). When he got to the already existing stairs/platform, the stairs did not square up with the floorboards of the deck (see picture) and the stairs were significantly crooked. We asked that he fix it so he did something else. Instead of admitting his mistake and ripping up the little bit he had done, he put up railings and everything around the stairs making it almost impossible to start over. (see pictures). We again stated our unhappiness with the product and David’s response was “we both know there is nothing to do at this point”. We asked him to finish the job in a professional manner (the deck is not finished) and he responded that he didn’t think we would pay him so wasn’t sure how to proceed (we never said anything about not paying him). David today told me I was making a big deal out of nothing, he did the job as asked, measured from he bushes (?) like we asked, he was taking the “loss” and we could finish the job ourselves. Never in my entire life have I ever dealt with someone so unprofessional. No matter what the problem (little or big…."big deal" or not), if you are paying for something your expectations should be met. AN HONORABLE businessman would repair something no matter what the cost for the sake of his reputation. What a disappointing experience and loss of money. Look at the pictures and be the judge yourself. We choose poorly.