SOAPSTONE WERKS

Soapstone Werks fabricated my counters ten years ago and did a fantastic job. Recently I had a question and they were more than happy to help. They stand behind their work which is rare in todays world. I highly recommend Greg and his crew.

We had a disappointing (and what will be expensive) experience with Soapstone Werks. They sold and fabricated a slab for our 9x4 kitchen island with a blemish that covers about a 1/5th of the material. They sent us a photo before purchase where the blemish was difficult to detect. They sold and cut the stone without any warning. The owner did come take a look at it initially, but they told us it would go away with oiling. Oil only made the blemish worse, as it became pronounced. We've been trying to contact Soapstone Werks for 6 months with no response. We thought they may have gone out of business, but based on their voicemail greeting, they are still operating. After spending so much time and money on a new kitchen, we are sadly disappointed our center island has a 2' blemish across the edge. We have no recourse and the island cost us over $3,000 - ouch. Selling and fabricating such an expensive piece of stone without alerting the customer of such a large blemish is NOT standard practice in the stone supplier/fabricator industry. This company clearly does not care about their work or their customers, buyer beware.