Blue Vase Window Cleaners

I worked for this guy for about 3 months in 2015…guys a class act, first rate employer, military background, does what he says he’s going to do and more, I can’t speak to the story below, but I can suggest you DO HIRE THIS MAN. Because if you do, your likely-hood of Not Regretting it is quite high (in my personal experience, if the man hired a turd it’s unlucky these things happen) I once saw this man wash a clients car just because one weed from a gutter cleaning fell onto the car; class act, hard working good employer. ET from FW

<DO NOT USE THIS COMPANY> I received an email from Angie’s list offering a $99 window cleaning special. It said that the offer covered 15 windows. However, when I called to schedule after purchasing the offer I was told that it was actually 15 panes of glass and additional windows would be an additional cost. The owner offered to refund the money I paid, but I decided that the cost still seemed reasonable so I booked a cleaning. The owner called me after the work was done to make sure that I was happy. I told him that I was happy with the work, but there were three windows that still had spots AND there where dark boot marks on some of the rugs going up the stairs. He apologized and said that he would come take a look, fix the windows, and pay for cleaning the rugs. He told me that they are having a lot of problems with the one of the men who came to clean, and this has been ongoing. He told me that they are trying to replace him, and any costs will come out of his check. I felt uncomfortable with his unprofessionalism regarding his employee, and wondered why they would send him to do work on my home, but was glad that he was going to make amends. He came back today and inspected each rug (one per stair). At the landing he said that marks on that rug clearly came from a child’s boot (it did not) and not one of his employees’. I told him to look at the matching stains on the other stairs, that they were clearly NOT a child’s boot. He acknowledged that this was the case, but then took his employee’s boot and began to compare the impressions. He was trying to prove that it wasn’t theirs. I was so insulted that I told him to leave the house, which he did not immediately do. He began to tell me that he was not going to pay for all of the rugs, if they had only made the marks on a few. An obvious point we could have negotiated if he had not been so insulting from the beginning. I told him AGAIN to leave my house, and he stood at the bottom of my stairs telling me that he hadn’t made any money on this job to begin with. I told him I didn’t care, and AGAIN I asked him to leave. He then went into my backyard to look at the windows I had mentioned on the phone. He told my father that the residue was from hard water which is not part of their regular cleaning, and he could do it for $20 per window. The bottom line is that I would have been happy with the service if he had not been so unprofessional and insulting. I would have given a much better review, but still would have used a different company next time. Cleaning all of the rugs (which I did not expect him to do) is a total cost of about $40 when I take them in, but he never asked. The work was acceptable, but there are a lot of window cleaning companies, and my advice is to pick one of them. I have never written a negative review before, but I have also never needed to kick anyone out of my home. Most of the reviews for this company are good, so you may have better luck, but why take the chance?