Roofing Contractor - Gilbert, AZ
Average rating
4.27
4.3
Average rating
Based in Gilbert, Payne & Sons Construction, Corp is a family owned and operated roofing company. We are licensed, bonded and accredited by the Arizona Registrar of Contractors as well as having an A+ rating with the Better Business Bureau. Payne and Sons has been in business for over 34 years. We handle almost all forms for roofing - commercial and residential - including but not limited to: Tile and shingle repairs, patio replacements, tile re-felts, shingle and shake replacements. We have 2 foam rigs for flat foam roof repairs, re-coats and replacements.
41 years in business
Average rating
Corey G.
01/28/2021
Save yourself some time, money, and frustrations and do NOT use Payne and Sons. From the very beginning it was difficult to get them to come out on time and finish the job completely without us having to call and speak to multiple people before being told what we agreed upon initially, would be an additional charge now. Furthermore, they damaged some of the seams in my walls with their pounding and refused to fix them so I have long seams between the drywall panels shown ever since. They also NEVER came back to clean up the rotted boards and we were forced to do it ourselves. Now the cherry on top, 5 years and 1 week later we have leaks in the EXACT SAME SPOT and they refuse to provide warranty work as it's outside of the 5 year warranty...Every other roofer I've talked to since has a longer warranty on their work and stands by it with pride. Obviously these guys would rather make the quick buck and don't care about working with you as a customer. I'm still in awe there was no offer of working towards a common goal and I was told "well it's out of warranty and we can have someone come out for a quote" no thanks, I'd rather pay someone else who will stand by their work, do it on time, properly fix the area for more than their warranty period, and actually treat their customers like neighbors or even just human beings going through a crazy world. In summary, choose ANYONE else and let this be a warning...
Address
16308 E Fairview St
Gilbert, AZ 85295
Photo | Project | Date | Description | Cost | Home |
---|---|---|---|---|---|
Gilbert 2006 | Jan 2006 | Permit Number: BLD-2006-00120 Permit Type: FENCE PERMIT Permit Description: | $2k | Gilbert, AZ | |
Gilbert 2012 | Jun 2013 | Permit Number: BLD-2012-00035 Permit Type: BUILDING Permit Description: COMMERCIAL (Not-Retail,Office,Industrial) ADDITION ON TO AN EXISTING RESTAURANT | Gilbert, AZ | ||
Gilbert 2011 | Sep 2011 | Permit Number: BLD-2011-02685 Permit Type: FENCE PERMIT Permit Description: | Gilbert, AZ |