The Cartwright Companies

From the beginning, this company has provided the most difficult, incompetent service relating to my most recent move. My husband is in the military, so we move often. I can honestly say I have never had a more frustrating and infuriating time with any move. Our shipment was not only delivered later than expected, but only 8 of 20 crates were delivered at first. When I called to figure out why all of our things had not been delivered, I was not given an answer as to wear our additional belongings were until a week later. Then, it took an additional 3 weeks to actually receive the remainder of our crates. On top of it all, when I requested reimbursement for essential items purchased after I was informed that our shipment would be late (i.e. A couple of towels, a trash can, paper plates, etc.) I was denied reimbursement because my "inconvenience period" did not start until two days after I made the purchase. While I understand that mistakes can and will occur with any move, the repeated inadequacies and overall lack of customer service is nothing short of appalling.