On Time Movers

Worst moving company ever. Called for estimate and requested someone walk the retail store (small mom and pop pet store) prior to quote. Estimator walked store and confirmed they could move the retail aquariums and insured us that if there was any issue they were fully insured. Read us a quote and left, about 15 minutes later he called to apologized for not leaving the quote and promised to email it to us with a witness there. A week later my wife called the office asking for the quote, after 3 calls the office said storms were messing up their email but gave her a verbal quote. We went ahead and scheduled. 2/3 rds the way thru loading we were informed they were going to run out of room and would need to add another day or go get a 2nd truck which raised the quote even though there was room in the truck if packed right. But in wanting to finish we okayed. They crew unloaded and while unloading the last retail aquarium dropped it inside their truck and shatter the acrylic. They apologized and admitted they had it tilted on the dollies but that it was insured. They again left us no paperwork. We called the next day and were emailed a form showing the insurance is by weight not value so they offered us $700.00 to replace a $8,950.00 retail aquarium system. Even after we sent them the pics, forms and paperwork from the manufacturer. Example, they drop your $2,000 80" TV that weighs 100 lbs you will get a check for $120.00. If you value your belongs please use someone else as we learned the hard way. We even offered to split the cost of the replacement tank with them as it was 5 years old and were told all they will give us is $700.00. Then Friday they have the nerve to email us wanting to offer us less by removing the weight of the base and stump that were attached to the tank and just pay us for the weight of the shattered piece so they can offer us less money. Didn't even have the decency to refund us the cost of the botched move. Worst professional movers in the south, walk away and call someone else or prepare to replace your valuables yourself.