SafeStreets USA - ADT Authorized Dealer

Bait & Switch! the sales rep over the phone took my credit card info for the initial $100 down, and scheduled an appointment for a month out for the install. I get an email to sign an agreement for the upcoming installation, only to see her name was completely different on the agreement. So I called her and asked why her name was different and she said because "nobody in the office can pronounce her name correctly" yeah... right. So before signing the online agreement, I decided to search online about this SafeStreets company and low and behold they are crooks. So i called them back and told them to cancel my agreement, cancel installation date, and to refund my money, I was then harassed by a manager, and he was doing his best to bully me into the contract, telling me his sales rep is a single mother and that she will lose thousands of dollars by me not going forward with the 3 year contract and installation. I kept demanding he refund my money, and he just said "youll get it" but I'm still waiting on my refund. I now have to wait 15 days for the bank to give me the refund, then I need to cancel my debit card so they dont pull any more out. The sales rep was told me her name was Monica Jeanpierre, but then her named changed when I went to sign the online agreement to Nydia Romero, when I asked her, she said names were her name. Her office number was 866-595-1607 *0166. The rude manager that was harassing me said his name was Ryan Molloy. I asked him who his manager was, and he said he was the manager. After yelling at him he told me his immediate manager was Jason Werner 1-800-575-4939 *7015, but I have a feeling this was just a ploy and another con. I look forward to being refunded the $100 by my bank, and cancelling my debit card thereafter. SHADY BUSINESS INDEED!