Premier Overhead Co.

When I called I said I needed the chain be put back on and a new remote. The tech put on the chain just fine, good work! But when it came time to program the new remote, he did something so that nothing works. The wall unit doesn't even work anymore nor does the original remote, it doesn't up or down the garage door. Everything worked before he got here except the chain, now nothing. So now do they expect me to pay someone else money for something that wasn't broke to begin with before he got here. He told me my system was old and that's probably why it quit working. The chain turns when you use the remote but it doesn't up or down the door. He also said I don't know what to tell you. It quit working because he didn't know what he was doing ! I would understand if it was something I used constantly everyday all day long but it's not like that. So then I call up the office and the lady wanted to send the same guy out here that doesn't know what he's doing to begin with. She says he's the only tech so I said I want the owner to come out and she flat out laughed and said he's in Dallas. I said I would wait. I just want everything working like it was before this guy got here. Now I have to wait and worry if the owner is going to make my garage open. They only charged me for the service call but that's besides the point. Heck maybe he put the chain back on wrong, I don't even know.