Lawn Mower & Power Tool Repair Service - Lillington, NC
Average rating
3.95
3.9
Average rating
Lillington Small Engine Repair, based in Lillington, is a lawn mower repair specialist that offers lawnmower maintenance, equipment rental, small engine repair and other services.
Average rating
Kristen Leigh Scharle D.
06/21/2019
I'm going to preface this review by saying the work they did on my riding mower was good work. No issues there. However, their business practices are crappy! My boyfriend took the mower to have the ignition coil replaced. They initially quoted around $317.25 to replace the coil AND perform services, such as oil change etc. My boyfriend and I are not made out of money. He is active duty military and I just got laid off! All we wanted was the bare minimum to get the mower running so our neighbors didn't riot over the frightening state of our yard. THEY AGREED TO ONLY CHANGE THE COIL and told us it would definitely be under $300. When it was finally finished we went to pick it up. They hit us with that damn $317.25 bill again! My boyfriend was confused but paid it anyway because it was right before they closed. We were reviewing the bill and it clearly states "NO SERVICES" were performed. He went back to inquire and get the $125 refund for the services they supposedly went ahead and performed ANYWAY. Which...they did not! That damn oil is the same crap that's been in there since 1953 when that thing was rolled off the assembly line! The people at the desk were rude and refused to refund the $125. They belched up all kinds of excuses but in the end denied my boyfriends request for the money. Hope the $125 was worth losing our business!
Address
1385 N Main St
Lillington, NC 27546