Fence Contractor - Mechanicsville, VA
Average rating
4.76
4.8
Average rating
Custom wood fence , aluminum fence , Chainlink fence , vinyl fence and fence repairs …
Average rating
Aspen B.
Good Neighbor Fencing was a nightmare. Between the initial visit and completion, the job took over seven months. I was told initially that it would take two weeks once I signed the contract. They repeatedly postponed the start date, make promises they continually broke, and changed their schedule constantly. I requested a particular form of materials, and they ordered the wrong materials, delaying the work. Their equipment was inadequate for the job, and when their equipment broke, everything was delayed further. The workers never worked a full day—they rolled in after 10am, and left well before 4 pm. They rarely worked two days in a row. They insisted on showing up on Sundays regularly, without asking. They left their truck parked on my property for over a week without asking permission. They left garbage strewn everywhere for more than two months. There were empty concrete sacks, soda bottles, cigarette packs, wire, nails, pallets, tools, chainsaw blades and scrap lumber and debris scattered around my farm for the duration of the work. When I asked them to clean up the garbage, they only did half of it. They promised to not leave open holes on the property while working, to protect the safety of those on the farm, and they left dozens of open holes uncovered for weeks. When I covered the holes with pallets, they moved the pallets and left the holes uncovered a second time. They smoked continuously even when there was a no-burn ordinance in the county because of dry weather, putting the farm and animals at risk. They did not listen to my instructions about installing the gates, which delayed the installation further. They installed one gate in a hole so it could not open, and I had to spend two days and buy two new gates ($400) to fix the problem they created. The fence they built wobbles in some places and is not solid, and the wire is falling off after only a couple months. At the end of the project, the supervisor did not inspect the entire project, and never saw half the problems (the gate, the loose wire, etc). The owner demanded payment before all elements of the project were complete, and promised to come back two weeks later. They disappeared, did not call back, took the money and ran, and there are still piles of materials sitting right where they left them, months ago. I feel cheated, lied to, and deceived, and the fence they left will only create work, maintenance, and headaches for years to come. Do not use this company.
Address
7412 Barnette Ave
Mechanicsville, VA 23111