Tree Service - Mechanicsville, VA
Average rating
4.54
4.5
Average rating
Average rating
Sonja K.
10/20/2015
Don't know how good a job they do with tree service but can say that their customer service is Horrible! The first time I called to make an appointment I never got the call back I was promised. I called again the next week and left a message and still no return call. When I got someone on the 3rd try, the "wife" admitted to me she failed but props to her for not giving me any excuses. Finally got an appointment and took 2 hours off from work. 15 minutes before the estimator (owner?) was supposed to show up I get a call from his wife and am told he will be at least another hour. I really love wasting 2 hours of vacation time for nothing. Then the man shows up at my house with an attitude to tell me he doesn't appreciate me "threatening" his wife. When I asked how I threatened her I was told with my "social media stuff". Simply informing a business that you will post your experience on the web is not a threat ... if you don't want people to find out how badly you run a business do a better job at it. Most certainly will not recommend but will most definitely add to my "don't call these people" list that I share.
Address
7035 Brooking Way
Mechanicsville, VA 23111