Top 10 furnace repair services in Norfolk, VA
Frequently asked questions about heating & furnace repair companies
Your furnace should be cleaned every year or every two years at the most. A yearly furnace cleaning can catch small problems and fix them before they become serious repairs. It's like how changing the oil in your car may prevent a breakdown in the future. You should plan to have your furnace cleaned before you need it in the winter. Most people leave this to the last minute, and HVAC companies become very busy as the temperature drops.
Some indicators that your furnace needs to be cleaned:
- The temperature is inconsistent from room to room.
- Your furnace is struggling to maintain the temperature you set.
- The furnace produces no heat at all.
- You have a higher than expected energy bill after turning it on.
- You smell rubber, smoke, or oil when you turn it on. (It's normal to smell dust).
- Your furnace flame is any color but blue, which can indicate an imbalance in the gasses.
- It makes a loud bang, howling, or whistling sound. This points to clogged air filters, dirty burners, or a restricted fuel supply.
Some people consider cleaning the furnace in the spring rather than in the fall. The best practice is to vacuum the furnace out in the spring, then do your annual maintenance in the late summer or fall.
Regular furnace maintenance can extend your furnace’s life by years and prevent some costly repairs. Regular furnace maintenance involves taking apart essential components, inspecting and cleaning them, then reassembling them for use. These components include your furnace filter, blower, burners, and flame sensors.
You can tackle a lot of this work on your own. It may take a few hours to familiarize yourself with the tools and equipment if it's your first time maintaining your furnace. Once you know the drill, furnace maintenance shouldn’t take more than a couple of hours. Start by shutting off the furnace's electrical power and fuel supply. Once that’s done, the combustion chamber can be accessed, vacuumed out, and inspected for holes. If you find any holes, patch them with foil tape.
Next, thoroughly clean the blower compartment. This will remove dirt and debris. Like with the combustion chamber, you or a professional need to inspect for any holes. Don’t forget to replace the air filter. You may be able to upgrade the air filter so it protects against mildew, pollen, and other airborne allergens. If you have an oil furnace, you’ll also want to replace the oil filter. This should be done annually. Finally, oil the machine bearings, taking care not to over-lubricate them.
If your furnace makes odd noises, you should hire a professional as soon as possible. There are a few other indicators that your furnace needs professional attention. Excessive soot could mean your burners need adjustment or that the heat exchanger needs replacing. If your flame is pale in color or irregular, this can indicate dirty burners or a cracked heat exchanger. This is a potential hazard and requires a professional to investigate. If your furnace is short-cycling (which means it only runs for a short period of time before shutting off), you may have a thermostat issue or an overheating exchanger. This also requires the expertise of a professional.
You should have your furnace serviced annually for the best results. Some people will wait every two years, though better maintenance schedules often mean fewer surprises. Most times, when a furnace stops providing heat without warning in the winter, the issue could have been solved with a maintenance call the season beforehand. Maintained furnaces run at their best efficiency, which helps your energy bill.
Furnace services can reveal carbon monoxide leaks, a health hazard that needs to be fixed immediately. If left untreated, carbon monoxide can lead to dizziness, nausea, headaches, and even death.
When hiring a professional, whether for annual maintenance or repairs, a quick search for “Furnace repair near me” will bring up several local companies to hire. Most states require HVAC companies to be licensed. They should also be fully insured and bonded. A great HVAC repair company will be transparent in what they do and what they charge, and they should be able to show documentation if requested. HVAC companies get quite busy as the temperature drops, so consider calling in the late summer and get ahead of the rush.
Your HVAC company should be able to give you an estimate of what repairs will cost. Oil and gas furnace repairs cost more than their electrical competitors, but their maintenance costs should be similar. If your furnace is over ten years old, you should prioritize annual maintenance. Most furnaces need to be replaced within ten to twenty years. Most furnace companies will advise that any serious repairs to an older furnace may not last long and that replacing your furnace would be the best option.
If your furnace is not producing heat, there are several components you should check. Start with the thermostat - is it switched to “heat”? What temperature does the thermostat say compared to the actual room temperature? Try setting the thermostat to five degrees higher and see if the furnace kicks on. Replace the battery and check the wiring for any breaks. Ensure there are no loose wires within the thermostat, and blow away any dust while you’re in there.
Check the fuse box and the power switch for the furnace and ensure that everything is switched on. Occasionally, a clogged filter can cause the furnace to shut off, so check your filters next. The gas line should be open, but may be switched off for whatever reason. If the drain hose is particularly dirty or the chimney flue is clogged, this could also be why your furnace doesn’t produce any heat. Clean them of dust and debris and try the furnace again. After that, check the heat vents and ducting. Clogs in those areas may also affect your furnace’s heat.
If you’ve tried all that and your furnace still isn’t turning on, it’s time to call a professional to get your furnace repaired. They’ll also run through these basic troubleshooting steps, then move on to the complex components and causes of failure within furnaces. If your furnace is older than fifteen years or breaks down regularly, you may want to consider replacing it. New models are more efficient, and repairs can be expensive in the long run.
If you’re looking to have your furnace serviced or tuned up, the cost will depend on the type. An electric furnace can cost between $70 to $130 for a tune-up. Gas furnace tune-ups can cost between $80 to $170, whereas oil furnaces can cost between $100 to $200. A tune-up involves an inspection of the flues and vents, air filters, ignitor switches, fan belts, blowers, motors, electrical components, the heat exchanger, the condensate drain, and testing the thermostat.
Some HVAC companies have two standards for maintenance calls. A basic maintenance call will include a cleaning and offer a diagnostics report. The advanced maintenance call will involve a full tune-up and cleaning of your furnace’s sensors. This can cost between $130 to $200, whereas the basic (or standard) may cost between $70 to $130.
Other factors may alter the cost of furnace maintenance. If you do this at a slower time of year for HVAC companies, you may pay less. Also, if you have several HVAC systems, you may be able to get a discount. You may be charged more if your HVAC system is hard to reach. Some HVAC companies offer a discount for a maintenance plan. Others may charge more if you haven’t serviced the furnace in over a year, as more work will be involved.
The cost to repair a furnace is much higher than the cost to maintain one. The average repair cost for a furnace is anywhere from $100 to $600, based on the issue. There's a hidden cost as well - if your furnace is under warranty and you neglected the annual maintenance, the furnace company may not honor the warranty.
Furnaces make several different noises which indicate different problems. If your furnace is banging or booming when you turn it on, this likely indicates a delayed ignition. This can be attributed to a defective ignitor, a weak flame or pilot light, low gas pressure, or a burner malfunction. You should consult an HVAC professional for all these issues, as working with gas and fuel can be tricky.
Intermittent banging or booming is most likely caused by expanding and detracting ductwork. This doesn't necessarily need a fix, unless the noise is preventing you from sleeping at night. You’ll need to fortify the ductwork or replace it with round ductwork. Your furnace may make a dry squeal if any belts or bearings are worn. You can fix this yourself for relatively cheap, but a worn belt points to a lack of cleaning and maintenance. You may want to call a professional to inspect for other potential repairs that may be in your future.
If your furnace makes a high-pitched wail, it’s most likely an airflow problem. A dirty air filter and closed or blocked vents are your likely culprits. Rattling means a part is loose or your heat exchanger is cracked. If you hear the rattling right after you turn the furnace on, it's probably the heat exchanger. The rattling is likely the metal coils expanding. If you hear a constant humming, this is likely a motor problem for either the blower or the inducer. Humming sounds from your furnace requires a professional right away.
A furnace is a large machine. Like a car engine, if it’s making a noise that it shouldn’t, this is usually a warning sign before it breaks down entirely. Every time you use your furnace while it needs repairing, you risk damaging it further and racking up a higher repair bill.
Recent reviews for Norfolk furnace repair services
great install folks. Professional. Clean. Courteous. Cathy, as well as Andy Sutter were big helps as well. They laid down plastic covering on my hard wood floors as well as my carpets. Didn't take any breaks. Hard working crew. Samantha in the offic...
I needed a second opinion on the condition of my HVAC unit after I experienced some AC issues. ASC treated my problem like it was their problem and fit me into their schedule immediately. Dan completed the inspection and let me know what did or did not ne...
I have had way too many problems with my three HVAC systems in the few years I’ve owned my home. It wasn’t until I started working with Mr. Andy Sutter at Air Specialty that things improved. I initially worked with a company that made considerable install...
On June 11th the people from Air Specialty Corp replaced my 2.5 ton heat pump system. We had been renting out the home for several years and the system that was here was 12 years old. Andy the sales person came out and explained in detail how the new sys...
Thank you to Air Specialty for taking such good care of us!! The entire staff at Air Specialty were extremely helpful and knowledgable! The complete process from our initial call to Air Specialty to the installation of our new AC was a great experience. T...
Air Specialty is a top notch company. Nothing but professionalism and knowledge through and through. From the consultation to installation, it was a very smooth and easy process. My husband and I would highly recommend them to anyone needing HVAC work....
We were selling our house and after the home inspection we found that we needed some work done on our HVAC system. I spoke with Andy Sutter and he was very knowledgeable, professional and helpful. I was impressed with how quickly he was able to come out a...
Our experience with Air Specialty was a very positive one. The price was fair and in line with other companies, while the service during the new installation was over the top. The technician kept us up-to-date along the way while working with our specifi...
We used Air Specialty to install a new HVAC system in our home before we listed it for sale. We knew the investment would payoff because we picked a professional company with competitive pricing. The sales team (especially Andy) were great to work with ...
Family owned and operated business. Open for almost 40 years by taking care of your family. Let our Air Specialty family take care of your family!
These guys installed new ducting in my house. They were knowledgeable and went above and beyond to make sure my system was working it's best with the new ducting.Thanks again Andy, Anthony and Derrick as well as the office staff for a job well done.
Air Specialty installed a new heating/air unit and repaired existing ductwork. Foremost, I want to trust the information I am getting from a professional. In this case, Andy Sutter and his company took the time to give a thorough examination of my home a...
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