HVAC Contractor - North Charleston, SC
Average rating
4.79
4.8
Average rating
At Preferred Home Services, we have set the standard for plumbing, heating and air conditioning service and installation excellence. We're so confident you'll be pleased with our fast, friendly and professional service, we're certain you'll become a customer for life! On-Time Convenient Service: You'll never have to wait hours for a Preferred Home Services technician to arrive at your home. Calling Preferred means you'll get an appointment scheduled when it's convenient for you and your family. We complete 99.6% of all service calls the same day. When you schedule a service call, we will give you a specific time that our technician will arrive at your home or place of business. Up-Front Pricing: With Preferred Home Services, there are never any hidden charges or last-minute add-on fees. We charge by the job, not by the hour. And Preferred technicians will always tell you the price before they begin work and give you options so you can make a wise decision for you and your family. The Job Done Right The First Time: When a Preferred Home Services plumbing, heating or air conditioning service technician comes to your home, he is trained to fix the problem right the first time. You will also receive a written 100% Satisfaction Guarantee that states if you're not happy with the quality of our work, we'll do whatever it takes to make it right - NO QUESTIONS ASKED. Trust-Certified Technicians: When a Preferred Home Services technician comes to your home, you can feel confident knowing he is the most experienced, and best-qualified to install or repair your heating or air conditioning equipment or fix any plumbing problem you may have. All of our plumbing and HVAC technicians have to meet rigorous pre-employment standards including: a technical aptitude test, drug test, criminal background search, DMV check, and reference verification. And every service and installation technician is required to attend 100 hours of training each year to keep up to date on new technologies, new equipment and new installation techniques. In addition, Preferred Home Services is fully licensed and insured for your safety and protection. 24-Hour Emergency Service: The Preferred Home Services Call Center is open 24 hours a day, 7 days a week with experienced call takers, so you will never have to leave a message on an answering machine. You'll always talk to a live person, and your problem will be solved quickly and efficiently. We will also call you 30 minutes in advance of your service technician's arrival so you don't have to waste your valuable time waiting or worrying. Maintenance Plans and Annual Equipment Checks: At Preferred Home Services, we maintain what we install and offer a wide choice of service plans for heating, air conditioning and plumbing service. Your Preferred Home Services technician will explain each of the plans so you can make a wise choice. Warranties to Protect You and Your Equipment: Knowing that the company you are dealing with stands behind what they sell is important. At Preferred Home Services, we give you written guarantees. Every heating and air conditioning system we install comes with a Workmanship, Temperature and Performance guarantee as well as our 100% Satisfaction Guarantee that says if you're not completely satisfied, we will do whatever it takes to make it right...or you don't pay. You Never Have To Worry About Who Is In Your Home: Every Preferred Home Services employee is background checked and drug tested so you never have to worry about who is working in your home. Our technicians wear shoe covers and put down drop cloths to protect your floors and property and will always treat your home with the same respect they would their own. Fully-Stocked Trucks: Your Preferred Home Services service technician or installer will arrive prepared with a truck that is completely stocked with all the necessary tools, equipment and materials to do the job. No time will be wasted going to a hardware store or back to the shop in order to get the proper parts and supplies.
Average rating
TRAVIELL H.
I had 3 representatives from Preferred Home Services at my home all at the same time for scheduled appointment for HVAC, Electrical, and Plumbing inspections. Let me tell you, my experience was fan-damn-tastic! Let me start by saying, the entire experience from scheduling my appointments to getting everything completed was flawless. Everyone was very friendly, highly knowledgeable, and on-time. Mr. Sterling Cohen is was instrumental in explaining the current condition and all what was going on with my HVACs. His knowledge and expertise is unparalleled and customer service was second to none. When it's all said and done, he ensures all your questions are answered and you're left completely satisfied knowing your system is well taken care of. The electrician, Mr. John Chrysostom is indeed second to none. This gentleman really knows the "ins and outs" of his trade, and his attention to detail when explaining everything by priority leaves you knowing exactly what's going on and where the problem areas are. I'm confident when he's on the job you can rest assured all work will be done right the first time. Let me just say, it was an absolute pleasure meeting Mr. Gary Shaw for the plumbing inspection. His friendly demeaner and unique accent makes him unforgettable. He quickly assessed my situation when I told him about the problems I was having and formulated a solution that was not only effective, but also affordable. He was able to get everything done quickly without breaking a sweat or the bank. As a veteran, I'm proud to say I've been a member and worked with Preferred Home Services for several years now and they truly take care of those who have served. They continue finding ways to exceed my expectations with friendly competent staff and technicians, the quality of work provided and competitive pricing. Kudos and thank you for all you do.
Richard P.
Excellent
Katherine l.
these guys were all business, from the surgical shoe covers to the smart uniforms. got right to work and did a terrific job at a reasonable price, and even cleaned up after themselves! would be happy to call them again, should need arise.
David P.
Great service Tech. knew the problem and fixed it a timely, cost effective manner
Address
4214 Domino Ave Ste A
North Charleston, SC 29405
Photo | Project | Date | Description | Cost | Home |
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HVAC Installation | Nov 2014 | New High Efficiency Lennox Heat Pump Installation | Summerville, SC | ||
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