Pest Medics llc

I had an awful experience with the service from the owner of Pest Medics and I would never recommend using this company. In the morning, I woke to birds in my attic and called Pest Medics. After arriving, examining one side of the attic (not the side I originally heard the birds in), and extracting a nest, he told me the cost would be $700 for 40 minutes of service. After I negotiated the cost to $300, the owner left. Minutes after he left, the sound of another bird was heard in the attic and eventually entered the bathroom exhaust system in my home. During his return, the owner attempted to get me to pay extra for the bird he did not extract, and told me if I did not want to pay extra, “he would put everything [bird’s nest] back the way he found it”. Upon locating the bird in the exhaust line above our downstairs bathroom, the owner claimed he would have to cut the drywall of the ceiling around the vent fan to remove the bird. I hesitantly allowed him to do so. Following this, he took a phone call while on the ladder near the bird, told the next customer he would be there shortly, and proceeded to tell me he would have to cut even more drywall from my ceiling as well as need more money to remove the bird. After I told him not to cut more from my ceiling, he began to pack up his equipment to leave and claimed he would refund my payment of $300. After leaving, he has ignored all of my calls and messages. The bird is still in my ventilation system, the drywall has not been fixed, the owner is not in contact with me, and I have not been refunded. The performance from Pest Medics was truly unprofessional and I do not recommend this company to anyone.