Appliance & Refrigeration Hospital

Terrible experience with APPLIANCE & REFRIGERATOR HOSPITAL. Had them out On June 9 to inspect our fridge for some noise and light switch issue. After inspection they ordered some parts for me and scheduled an appointment for July 9th. It was confirmed, but no technician showed up during the 3 hr window, so I called a half hour later in case he was running late, and was told that indeed I was on the schedule and that he was probably running late. Another 30 mins. later the office called and said the technician had called them that morning to say he wasn't going to come out but it didn't alert the office to contact me. They then proceeded to tell me the next appointment available was August 16th. So, they decide to not come out on the appointment day and then put you at the back of the line? Why not push everyone else back an hour or 2 and put me down for the first appointment the following day then!!! Complete waste of time and money spent on this company.

It took Ruben a. short time to correct the problem with my LG refrigerator. He was very courteous and answered any questions I had. It was a pleasure to do business with him.