Gator Pools & Spas

Best decision I've ever made!!!! I can't express enough how this company is a game changer compared to all the larger pool companies out here. Top notch service and professionalism. From the first day of designing our pool we were all confused and had little knowledge of different types of tiles and finishes. Young lady named Karen came out from the back and sat down with us and thoroughly described each product. I asked her how long had she worked here cause her taste and experience impressed me. To my surprise... SHE WAS THE OWNER!! I was so thankful she took a lot of time to help us. Second, the day of installation. The guys showed up 7am sharp. 4 guys with their trucks and equipment. Said GM and started digging. The team was awesome!! After watching these guys hard at work for a few days.. Very attentive to every little detail I asked if I could get their bosses name. They pointed at the guy in the pool name Jimmy.. What??? THE OWNER AGAIN.. Husband & Wife Team Jimmy and Karen went above and beyond to make sure everything was coordinated and installed correctly. With any new products you will have a few bumps and errors, but I always received a reply within 24 hrs. My pool was done in 3 weeks. Never seen this before. They are a one stop shop. Most larger companies hires contractors, so it takes longer for completion. I am truly impressed with the quality of work. They continue to be there for Craig and myself throughout and after it was completed. The entire team was awesome! Shout out to my ladies at the front desk! You ladies rock! Helping us not feel like dummies while getting the chemicals right. Most people write reviews when one little thing goes wrong. I want people to know what a gem you guys are!!!

the office staff is better then great they could not be more helpful. Their field reps are just as wonderful. and they show up at the time they promise and offer fair estimates for quality work