All Metro Appliances

I had Albert come to my home for a service call arranged by the warranty company for my washing machine. Albert arrived at my home, told my Mother my washing machine was a "non-standard setup", and that it was their policy to not physically move the washing machine in order to work on it - he informed me that I would need to move the washing machine myself. My washing machine is under a countertop, as it's a front-load washer. When I called to complain to the owner of the company, I was greeted with rude behavior, resulting in him hanging up on me after telling me "I can see I won't be able to please you". I have reported All Metro Appliance to the company who sent them to my home, I would certainly not want to do business with them ever again.