Septic Solutions Inc.

I own rental properties in the Douglasville area so finding companies to do business with who I can count on is very important for my business. I was referred to Septic Soutions a couple years back and I just had to post a review for them! They do honest work which is so hard to find! The man that came out to my property was able to do a line repair and show me exacty where the problem was. This of course saved me a lot of money where i'm assuming someone could have easily just ripped me off leaving me in the dark about my problem. In April 2015 I needed septic service again so I gave them a call; all I can say is these people are great! As a do-it-yourself kind of guy; I feel good knowing I'm being shown an actual problem when a not so do-it-yourself type of problem comes up. These guys are good at what they do and give honest pricing. Thanks Septic Solutions! - Jaydon

If I could give this company a 0 or a negative rating, I would. My mother scheduled an appointment with Septic Solutions, Inc (SS). earlier this month. We got back home and SS was already in our yard, digging the hole to start services without our permission. Moving forward, I step outside when I hear my mother talking to the owner about them not being able to turn the water (on the outside of the house) off; which at this point was spouting out of the faucet. Keep in mind, the faucet was fine before hand. The owner came inside to find the valve to turn the water off, but had no luck; so he asked for a water hose to stop the water. I told him it was a temporary solution, but the faucet still needed to be repaired or we could renegotiate the price of the services if we had to pay to get it repaired ourselves. Long story short, he undid the job; which was already done before he broke the handle and became irate. So much so that I had to call the cops to deescalate the situation, because he was fussing at me and telling my mother to tell me to shut my mouth...the guy had serious accountability issues and no conflict resolution skills. We ended up going with the Pink Plumber who not only had better customer service, but did the job for half the price too!! Plus, the Pink Plumber dug two holes and cleared out two tanks, where as; SS only dug one hole the day before and would've ripped us off!