Flooring Contractor - Athol, MA
Average rating
4.35
4.4
Average rating
Dias hardwood floors is family owned and operated.we being around for 15 years.our services are unmatched in this industry.our prices are reasonable.our customers can always depend on us to get the job done.we are always open minded to our customers. You may be interested to know how we'll go about restoring your hardwood floors. Below is our detailed 19 Step procedure we use: (This assumes existing carpets are removed and any repairs needed are already completed by us or another competent tradesman.) 1 Seal off all areas and set up the dustless equipment. Whether you choose to use our 101% Dust Free System or not, we always seal off the surrounding areas with plastic 2 Sweep and vacuum your floor. 3 Inspect your floor carefully looking for any protruding nails, splinters etc 4.Remove the existing finish. The purpose of the first sanding is to remove the old existing finish or waxes and get down to the bare wood. 5 Vacuum. This is the second of many vacuums to come. 6 Final cut with the belt sander and edger. This final sand is done with fine grit sandpaper and eliminates the coarser sanding scratches from the previous sanding. 7 Hand scrape and hand sand all the corners. The belt sander and edger aren't able to get right into the corners, around the door jambs or under and around the radiators so we need to do this by hand. The time spent in this step is one of the factors separating a good refinishing job from a great refinishing job. One of my big pet peeves in this industry is the guys that quickly rush through this step... and for obvious reasons - it's hard, painstaking, tedious work. We spend a lot of time in this step as we believe a great quality job is in the details. The extra effort is always worth it. 8 Vacuum. We thoroughly remove all of the shavings created from hand-scraping so they don't interfere with the next step. 9 Buff and flatten the floor. We use a special machine called a TRIO to blend the difference between the belt sander's straight sanding marks and the edger's circular marks. If this is done properly, when the finish is applied the difference in sanding patterns are barely visible and you'll also have a wonderfully flat and smooth floor. Extra Step: If you want to change the color of your floors, you will need to stain them. This adds quite a few extra steps to the process from this point forward that you can read about in our Information Sheet titled: "Staining Hardwood Floors - What's Involved?" 10 Walk through to completely check every inch of the floor. We carefully examine the floor for anything we may have missed during the last few steps. If anything needs attention it's looked after. 11 Vacuum. This is the final vacuum before the first coat is applied so it needs to be done extremely thoroughly. Your floors are now ready to be coated! 12 First coat. We now apply the first coat of the finish system you've decided to use. The first coat always looks ugly for either system (unless you choose the one coat Rubio Monocoat system in which Steps 13 to 18 don't apply) so don't let that worry you if you happen to see it before the second coat is applied. 13 Buff and hand sand. 14 Vacuum and tack. 15 Second coat. The second coat is now applied and left to dry. 16 Buff and hand sand. We return to prepare the floor for its third and final finish coat. Same procedure as in Step 13. 17 Vacuum and tack. 18 Third and final coat. 19 Final walk through. We like to come back the following day to make sure everything looks great and the floors meet up to our high standards. (We're very picky with ourselves so if we're happy, you'll be ecstatic) If you've invested in the 101% Dust Free System you'll be informed on how to contact the professional cleaner so you can schedule the final cleaning immediately. During this time, we'll also go through the floor cleaning and care procedures and leave you with some goodies, including a supply of felt pads, a bottle of cleaning solution and a detailed cleaning guide for future reference. We square up the remaining balance and leave you absolutely ecstatic about your brand new beautifully restored hardwood floors. Dias Hardwood Floors specializes in custom finishing, installations and material sourcing for all of your hardwood flooring needs. As flooring contractors, we are always abreast of new techniques and materials in the industry, which allows us to grow while...
Average rating
Jorge D.
Great work at affordable prices.thanks
Don C.
Just Awful. BUYER BEWARE! This is not a real flooring company. They are two less than honorable brothers that do this on the side at night. Work is incredibly sloppy and they are very difficult to deal with. For more information see the manta.com reviews. A complaint has been filed with the Mass. Office of Consumer Affairs.
Gretchen H.
If you are looking to give away your hard-earned money and get nothing for it, these are your guys! Jorge and Phillip Dias are unreliable, shifty, unprofessional, have a poor work ethic, and will leave you holding the bag. We contracted with them mid-March and a month later our floors are still not complete! Sawdust was left between the cracks of the boards due to inadequate vacuuming and blow-out, debris is sealed between the wood and topcoat, the edges were not scraped well and old stain is still visible, the grain is raised in many areas because of poor screening between the two layers of topcoat, and there are many areas with what appear to be drips over the topcoat. In addition, they left paper towels with floor product sitting in our kitchen sink, effectively ruining it, sloshed it on a wall, which will require repainting, splashed it onto a section of VCT tile, for which we have yet to find a remedy, and left countless cigarette butts carelessly tossed around our front yard and driveway. What they don't tell you up front is that this is an after-hours gig for them, so their work is done in the evening when natural light is poor, they are already tired from a full day's work, and they can't do their work effectively. After nearly three weeks of trying to get them to return to fix the problems at our home we gave up on them and reached out to a REAL professional hardwood floor refinisher. During those three weeks we heard excuse after excuse after excuse and tried to be understanding and compassionate about that day's particular woe, but when we found pictures posted to their Facebook page for new jobs they'd taken and completed while they weren't addressing our issues, we reached the end of our rope. We have filed a complaint with the Massachusetts Office of Consumer Affairs and Business Regulation. DON'T LET THIS HAPPEN TO YOU! Dias Hardwood Floors has cost us thousands of dollars and left us with an enormous mess that will be even more expensive to remedy.
Maic B.
Jorge is a nice guy, his refinish work is sub-par. He lacks the proper equipment for top notch work. I asked for golden oak finish, he left me with a black floor. Only reason for 2 stars instead of one is that I liked him as a person.
Address
Athol, MA 01331
Photo | Project | Date | Description | Cost | Home |
---|---|---|---|---|---|
Hardwood Flooring | Jul 2016 | $1k | Templeton, MA | ||
Hardwood Flooring | Jul 2016 | $1k | Westford, MA | ||
Flooring Installation | Jul 2016 | $1k | Nashua, NH | ||
Flooring Installation | Jul 2016 | $2k | Westford, MA | ||
Refinishing with stain & 3 coats polyurethane | Jul 2016 | Refinish Hardwood Floors with classic grey and 3 coats of polyurethane | $2k | Westminster, MA | |
Flooring Services | Jul 2016 | $2k | Westminster, MA | ||
Flooring Refinishing | Jun 2016 | refinish hardwood floors | $2k | Leverett, MA | |
Wood Flooring Refinishing | Jun 2016 | $850 | Orange, MA | ||
Hardwood Flooring | Jun 2016 | $800 | Putney, VT |