Leach Construction Company

Leach Construction Company did work on my mother’s home from October-December of 2021. The cost was just over $30K. The project that was agreed upon was for tearing down a wall that separates the living room from kitchen to create an open concept interior, moving an entry door at the carport, move cabinets that were on the removed wall to another location, build a kitchen island, install crown molding in living area, kitchen and hall, and paint the whole interior of the home including the ceiling. The project began on October 19. There was a slight language barrier as my mother is of the Asian descent. In early October, before the project began, I was visiting my mother, so I had the pleasure of meeting with Jon to discuss the project. Beyond that point, I was mediating from another state (via text, email and voice messages) between Jon and his crew and my mother. At the start of the project, the crew worked quickly to remove/create the entry doorway as well as tear down the interior wall and relocate the cabinets…they did this in 1-2 days. Then it was time to decide on the kitchen island configuration and wall paint color and so that conversation began. This conversation spanned three weeks (November 9). Eventually, my mother decided against the kitchen island. The remaining work to be done was crown molding, paint and finishing touches. A crew came back on November 23-24 (just before Thanksgiving) to complete the project. After Thanksgiving (November 29) my mother sent pictures of items that showed the project was not complete, so I sent them to Jon for consideration. Jon agreed that these items required correcting and/or completion. It took the crew three weeks to return (December 19). When they completed the work, my mother submitted the final payment. I visited my mother in April 2022 (April 25), four months after final payment. The entry door, open concept interior and relocation of cabinets looked fantastic. This renovation made the house more open and updated. Jon’s crew did a great job on these projects. The installation of the crown molding and interior paint job is where they fell short…by a long shot. I emailed Jon (no photos attached) with concerns and asked if the standard two coats of paint were applied when they did the job. It didn’t look as if this was the case. Pictures below clearly show this. I also questioned the fact that there was no caulking on the crown molding. Lastly, I asked Jon to clarify the definition of the 1 year workmanship warranty that was in the contract as I felt this incomplete work fell under this warranty. There were items of concern identified in this email. Jon was quick to reply the next day (April 26) and responded that he would review the email and get back with me. I sent a reminder email on April 29. I sent another reminder email on May 3 along with an attached photo of one of my concerns for his review. Today is May 31, 2022, a full five weeks after my initial contact, I have not gotten an answer or reply from Jon. Again, some of the work performed by Jon’s crew was outstanding and professional. Some of the work performed by Jon’s crew sloppy and amateur. My mother's home isn't glamorous, but a professionally painted interior can really brighten and beautify a space. The photos speak for themselves. The most disappointing part of this is that Jon has not given an indication that he wants to make it right.