TRI-COUNTY ROOFING, Inc

Tri-County Roofing did an excellent job with my roofing project. The price was fair and the time spent addressing my concerns was priceless. I had talked with several roofing companies and told them that I have SC Safe Home grant and several wouldn't go any further. But Matthew Clark at Tri-County Roofing said they always accept this grant. Matthew went over all the details of how the job would be completed with the drip edge, the special boots around the vent pipes, the flashing around the chimney, and even the interior reinforcement of the dormers. Boy, did they do a great job. The crew arrived 30 minutes prior to the scheduled time.  They were professional and thoughtful of the property, using tarps to cover plants and vented tarps to cover the ac units. Upon completion of the roof all trash was completely cleaned up and hauled away.  The clean up was awesome, no trace that they were even here at the end of the day. I guess this is what you get from a company with over 40 years of experience. Matthew Clark and his crew showed great pride and professionalism. Tri-County Roofing did an outstanding job and I would not hesitate to recommend them for anyone's future home improvement projects. Thank you again Matthew and Tri-County Roofing.

DO NOT USE THIS COMPANY FOR YOUR ROOFING JOB> I am writing this out of pure frustration with your company. And there are several poor reviews of your company on yelp and the web in general. Last october you did an insurance job for us. I only called you because Micah was an acquaintance. Had I known the poor job you would have done and the poor customer service you would give I would have NEVER have contracted with your company. While your crew was putting on the roof they failed to put tarps on the roof properly during a small rainstorm. This caused several leaks and water damage inside the home. The damage was noticeable. Primarily a piece of art in our office was damaged. Thank you for ruining a family treasure given to me by my grandmother. irreplaceable. water damage to a bedroom closet. water damage to the ceiling in the family room. water damage to the kitchen ceiling. The only compensation I could finally get from you was 500 dollars. Far below what it cost to make the repairs. Also while your employee was backing the trailer into our driveway he damaged the gate pillar at the end of our driveway. I sent pictures to you of the "good" piller and the damaged one for reference. It took weeks for you to send out someone to repair this and to this day it is not right. I am tired of trying to get you to fix this so I guess I am out of luck on this and will incur probably around 3-4 hundred dollars to get it fixed the right way. So let me personally thank you for all the crap you have put us through. FYI you employee that damaged the pillar tried to deny the damage he caused initially lying to me about about it until I could see brick residue on the foot of your trailer that matched the pillar. So thanks for sending an employee that would readily LIE to a customer. Not surprising though given the attitude of the owner of this company. Another issue is that I had the estimate done and trusted you to be in line with other roofing companies. You were more expensive that three other companies by well over 3 thousand dollars for the same job and the same materials. This is the main thing that is most upsetting. Lastly when EVERYONE in your company knew that this was an insurance claim and we were unable to pay you until the insurance company was to send the proper check to us you became VERY impatient about the balance of the bill. You threatened us with legal action and a mechanic's lien on the house. You made promises to us over the phone that you would give us the time to get the insurance screw up straightened out. You LIED to us once again and within days of the conversation you place a mechanic's lien on the house therefore causing us extreme worry and mental stress. So thank you for that too. Not to mention over a thousand dollars in your attorneys fees. In short our opinion of you and your company is very SOUR. But having had a few conversations with your management and the verbal demeanor of your office manager I am quite certain you do not care about how we might feel about it. So in short . Thank you for screwing over another customer. As it is obvious by several online reviews that this is an ongoing pattern with your company. I hope you enjoy the dollars you are making now in this life because I am sure you will have to answer for it in the next. Maybe every time you're out on your fancy boat and walking into your very expensive home you might think of all the people you had to hurt financially to acquire those nice things. Everyday average working folks like us. Every Time you take a bite of that fancy steak of a drink of your fancy beer I hope you choke on it with guilt. But honestly I doubt you will given the conversation we had on the phone that day all the while you knowing you were lieing to me about the situation with the insurance check and that you would be glad to let us get it resolved before you contacted your company lawyer.