L & L Tree & Landscaping LLC

BE WARNED .......................... L & L Tree Service. My neighbor hired this company and without my knowledge or permission, they trespassed onto my property a significant distance away from where they were working, and removed my solar flag pole. They leaned it against my house, a liability in and of itself if it were to fall and hit someone, and the wind knocked it down breaking off the solar light. There are two flags, one Navy from my recently deceased WWII father, that were left dragging on the ground in the rain and mud. They also moved three cement statues, one several hundred pounds, and in the process, broke one. When I contacted the company, the woman on the phone slung insults. Police and BBB reports were filed however be forewarned, the are not recognized by the Better Business Bureau. A small claims court case is pending

Initially seemed like a great company. Lonnie came out two times over two years. First experience was great. Did the job I expected and cleaned up appropriately. This year called them again and they came out while I was at work. Realized that they had missed a bunch of bushes and didnt clean up after one tree that they trimmed when I got home and called Lonnie to let him know. Lonnie told me they would be out the following day because they had another job near me and they would finish up. He told me, "dont touch anything, we will fix it" and was apologetic. Now its been over two weeks and after 4 calls to the office it is clear they have no intent to come out and finish the job. Great customer service upfront but clearly no genuine care or concern for providing a quality service and taking care of their customers, even with the owner of the companies promise to rectify a mistake on their part. When the owner of the company cant stay true to his word it isnt hard to believe some of the other reviews posted on this company. Avoid!