Property Management Service - Oklahoma City, OK
Average rating
3.97
4.0
Average rating
Average rating
Brad L.
08/13/2024
PLEASE, DO NOT RENT FROM THIS COMPANY! I rented a house for a year and left it better than I found it. If you attempt to report a problem, they will quickly insult you. Here is an email that I received from Sheirin when I politely asked a question about an issue: "I do not NOW OR EVER appreciate the way you attempt to address me, it HIGHLY lacks respect. I am not sure what delusions of grandeur you function on, but I suggest you think CAREFULLY before you address me again." This person has ZERO customer service and freely insults people and the company doesn't care to do anything about it! Very poor customer service! AVOID AT ALL COSTS!!
Austin B.
09/10/2022
PREDATORY RENTAL GROUP -Notice: This group is not a company, but a simple "LLC" in which they can allow the LLC to be sued and the group of people may easily re-create their business model under a new name without major consequences (reference their funding/shareholders companies, as there are multiple). After our house was poorly repaired for a water leak when we moved in (2013), it slowly deteriorated the washing room drywall and created black mold and leakage to the master bedroom into the carpet that was noticed in (2015). When asking for accommodations for an offsite stay (motel or hotel) during the repair, we were yelled at, threatened with legal action and berated. Please note, there were numerous "house inspections" during the period of 2015 and 2016 by the Homes4Lease employees. It would have been presumed they would have noticed a black mold issue. This group is a setup to intimidate, harass and use scare tactics to get you to pay much more than needed. They use an LLC to cover themselves in the event someone sues them. This allows them to drop the LLC and rename under a different LLC. Homes4Lease will retaliate and use scare tactics against you for a poor review. Homes4Lease LLC will also use 3rd party influenced tactics to intimidate and mislead poor/unsatisfactory surveys.
Arthur G.
08/29/2022
Have been with Homes4lease for 3 years and are Completely Satisfied and Pleased with ALL of our interactions with Homes4lease! Today I was experiencing an AC that was not cooling. I called office at 9am today, Monday...received a call from the AC Technician within the hour...at my home by Noon....fixed and cooling by 12:45 today...The Same Day! AGAIN, A GREAT EXPERIENCE With Homes4lease.
Avery L.
06/22/2022
This was the absolute WORST experience I have ever had with a rental home/company. When we first rented a house from them we were never told about a rat, roach, and horse fly infestation the house had. In the heat of the summer I was pregnant and our AC went out. It took them almost 3 months to fully repair it. We caught 3 HUGE rats in our home, they had chewed wires, our dog food, got into our shelving and in THE WALLS OF THE HOUSE! The plumbing was always broken and anytime there was a complaint from us we were talked down on like we were the ones who made the rats and bugs appear? DO NOT GIVE THIS COMPANY YOUR HARD EARNED MONEY! They also took all of our security deposit claiming we had "large trash" to take away when we left that place looking better than before we lived there. They did take $100 for late fees as I was on maternity leave and was late on rent by 4 days but that wasn't the problem. We were told we could hang pictures/tv on the wall so we did and they took money from that too. The house smelt disgusting and the vents were full of rat poop and insulation, which we did in fact breath for 12 long long months. I hated even having my newborn in that house. They took $312.50 for a cleaning charge when we cleaned that home perfectly and I have proof they didn't clean the roaches, and rat poop up before us moving in. ( we did that ourselves) They charged $250 for interior painting which is ridiculous as I have pictures before and after we moved in and nothing was painted before we moved in. Also a $275 fee for "general make ready" which I'm not sure what that even includes? Also a "rent balance" of $38.50 which I don't understand since we paid our late fee and also the rent in full. We left 2 blinds damaged from our dogs and they charged us for that when we paid a $200 pet deposit which could've easily covered the cost of said damage. So essentially they took my $1190 for a house infested with rats, roaches and disgusting smells. Horrible experience, we knew they would try to take our whole deposit so we made SURE to have it look exactly as we came. Shame on this company. I could give 0 stars if I could.
Address
3800 N Portland Ave Ste 200
Oklahoma City, OK 73112