Remodeling Contractor - Phoenix, AZ
Average rating
4.85
4.8
Average rating
At Experts in Construction & Home Improvements, LLC, our goal is to not only help you design, build, and remodel your dream home, but to make the process easy and enjoyable for you. We are a full-service design/build/remodel company with a wide range of experience. We can help you with ALL phases of construction and remodeling: from drawings to plans and permits, additions and guest houses, installation of all flooring types, full kitchen/bathroom remodels and designs, electrical/plumbing, handyman services, home improvements, and much more, No job too big OR small! Our excellent reputation and long list of satisfied clients attest to our superior craftsmanship, attention to detail, excellent customer satisfaction, clear communication, honesty and integrity. We are licensed (AZROC #269893), bonded, and insured and please feel free to ask for our client reference list. We are based out of Chandler, Az but our services are valleywide and nationwide.
Average rating
Gilbert M.
As a professional who really knows the world of ADUs, there was never any question. Experts in Construction does it right. They created not just a wonderful home for our family, but a valuable, long-term asset for my parents, my siblings, and myself. The design is beautiful, the craftsmanship is of a tremendous quality, and the team were clean, professional, and super attentive. I couldn't be happier. Go Experts in Construction.
Richard S.
Experts in Construction provided outstanding service throughout my house construction project. Their team's dedication, expertise, and commitment to quality were evident in every aspect of the construction. The project was completed on time and within budget. I have already recommended them to friends and family.
W. Andrew C.
Hiring Huey Santos' Experts In Construction & Home Improvements to remodel our master bathroom was a difficult and unpleasant experience. The "5 to 7 day" job, we were promised, took 13 days over a period of 5 weeks. His crew continuously made mistakes starting on the first day and they had to rework most of their work at least once. Huey started the job 2 weeks early even though the contract clearly stated a later start date. The material hadn't been delivered yet. We were told that the job would take 5 to 7 days. When work started on Monday Huey left 2 of his employees at the house but never introduced them, he only said that they were capable. The first day our bathroom was demolished and a new drain was set in concrete. The second day they completely busted out all the concrete they poured for the new drain because they installed it wrong. On day 3 they scorched the inside of our wall with a torch soldering a simple copper pipe coupling. I was on the other side of the wall and felt radiated heat. I touched the wall and it was very hot. I went to notify the workers and discovered a 6 to 8 inch diameter charred area on the inside of our wall. The house was smokey. They didn't use a heat shield or have a fire extinguisher available. The house's water was shut off so they had no contingency if they started a fire. They scraped away the char and the gouge was over 1/8th inch deep. Huey gave excuses that they "forgot" their heat shield and they decided they "could to do the work anyways". He gave a halfhearted "sorry" and didn't take the burnt wall seriously even though it was important to his customers. He said his people are "professional". His "professionals" forgot vital tools and tried to do the work without them. The 2×6 that the shower control was mounted to was also burned. On day 3 Huey said the project was "on track". But the shower pan wasn't even in place yet. On Monday, day 7 the job was no where near completion. Tile had to be reworked a few times in the second week because of sloppy workmanship. Huey rarely visited the job site to lead, to check on its progress, or to assure quality. On the few select days he did, he only spent a few minutes each time. The workers replaced the faucet in our other bathroom and left plumber's putty oozing out around the drain. On Thursday, day 10 Huey abandoned the job as his way of dealing with difficult people. Huey's people returned to finish the job in the third week on Wednesday, day 11. But they did not finish the bathroom because they couldn't install our shower door claiming parts of the shower door were missing. We ordered a new door but when it arrived after a week Huey put our job off and made us wait another week. While we were waiting we scrutinized the work that they believed they were finished with. Over 100 defects were identified; very unprofessional. Tile edges next to each other didn't match in color. Tile edges with a bar code on them were left in 2 places. Tiles were chipped. Grout was inconsistently placed with shallow spots, rough spots and complete voids. Ridges of drywall mud were left in places and no effort was made to texture at all in many areas. They did a poor job of matching the original texture in the few places where they did try to texture. The lower window sill was not painted and had white construction dust on it. Missing paint was found on the walls, next to trim and around the light fixture. Holes were left in the wall from multiple attempts at mounting the mirror. They painted trim outside of the bathroom on walls that were not part of the remodel. When they returned 2 weeks later on Wednesday, day 12 they spent most of their 9 hours completing rework because of their poor quality workmanship that we identified. But they only replaced 2 of the 3 chipped tiles. When they tried to install the shower door again they discovered the same problem. It turns out they didn't know how to install a frame-less shower door. We waited 2 weeks for nothing. They still ran into difficulty and couldn't complete the shower door install that day. At the end of the fifth week, Huey himself had to install our shower door on Saturday, day 13. The modifications he made to it look bad. There are still problems with their workmanship. Because Huey's team couldn't get it right the first time they ran out of tile and the replacement tile doesn't match. One of the shower benches puddles water because a metal edge was installed too high. Thin-set oozed out from under the tile, is higher than the grout and doesn't match in color. Huey refuses to correct all of his mistakes. Within 3 months of the work the grout on the shower floor began to crumble out. We had a different contractor evaluate the problem. He said that Huey installed the shower floor tile incorrectly and it all needs to be replaced.
Address
6015 S 45th Pl
Phoenix, AZ 85042
Photo | Project | Date | Description | Cost | Home |
---|---|---|---|---|---|
Chandler Bathroom Remodel | Sep 2011 | Removed the existing bathtub, shower pan, vanities and flooring. Installed a new European free standing bathtub and chrome freestanding overflow faucet, installed a new corner shower in cultured marble with a new glass enclosure, installed free hanging vanity cabinets and sinks with checker tiled flooring to bring it all together. | Chandler, AZ | ||
Tempe Bathroom Remodel | Aug 2011 | Demo of existing bathtub, shower pan, and existing tiled walls. Install new jetted bathtub with a tiled surround, install a new shower shower with travertine tiled shower walls in a 4"x4" pattern and rope trim as an accent. Installed new frameless glass enclosure. | Tempe, AZ | ||
Master Bathroom Remodel in Glendale | Mar 2011 | Demo of existing master bathtub, wall surround and all fixtures. Install new tileable shower pan and tiled entire shower floor and walls and bathroom floor. Installed new shower glass sliders and a new toilet as well. | Glendale, AZ | ||
Outdoor Kitchen in Ahwatukee | Dec 2012 | Built a poolside outdoor kitchen with a BBQ/smoker, outdoor usable sink, mini fridge, and a 220 cooktop. Installed granite tiled countertops as well. | $15k | Phoenix, AZ | |
Scottsdale Remodeling | Mar 2015 | Remodeling Services Provided in Scottsdale, AZ | Scottsdale, AZ | ||
Scottsdale Remodeling | Mar 2015 | Remodeling Services Provided in Scottsdale, AZ | Scottsdale, AZ | ||
Gilbert Remodeling | Mar 2015 | Remodeling Services Provided in Gilbert, AZ | Gilbert, AZ | ||
Chandler Remodeling | Mar 2015 | Remodeling Services Provided in Chandler, AZ | Chandler, AZ | ||
Apache Junction Remodeling | Mar 2015 | Remodeling Services Provided in Apache Junction, AZ | Apache Junction, AZ |