Top Heat Pump Installation Services in Shreveport, LA

I should give negative stars. The owner was contacted by my home warranty. He's a morbidly obese man who couldn't even get into the attic. He made my wife assist in picking up the old unit and carrying it to his truck because he didn't bring anyone with...

The owner, Dale, is EXTREMELY rude and unreasonable, especially to women.

Dispatched through home warranty company. Applied band-aids and rig jobs in almost every aspect. Could not properly install and/or seal a new coil, causing water damage and extreme utility bills. When called home warranty to request a different service pr...

Long story short, Had a leak coming from the attic a/c unit. I called these clowns to come look for it. He blew out the drain line, told my wife the roof might be leaking and we paid for his service call. Lazy is a nice way to describe him (Dale). Stay...

Our warranty company contracted them to come check our AC unit. They called and let us know they would come by the next morning between 8am-noon. They never asked for a number or contact info, just asked that someone be home. The next morning I wait from ...

TL, DR: The technician, Jerry, is a very pleasant and professional man, but the wonder Dale is rude, unpleasant, and has no qualms with yelling at your wife on the phone. Avoid this company. This will be a lengthy review. Our experience with Cotten’s st...

SCAMMERS!!! Beware if American Home Shield sends these people out to fix or replace anything. They will only back up their work for 90 days. They installed a non working unit. Not working again and both American Home Shield and A-US Air are refusing to he...

Bought a brand new AC unit back in April 2021 it was installed incorrectly on the first day. It had already broke four different times, and the company keeps telling us that we do not have a warranty for parts and labor even though I have paperwork that s...

So many issues with them. First of the tech they sent out made up erroneous “code charges” for our evaporated coil totaling $1800 out of pocket. When i challenged their findings and got 2 second options they refused to remove the unnecessary charges. The ...

Most disgusting service providers. Attitude from the secretary who refuses to give her name. Would not recommend this company to anyone. They do not show up for service and fail at communicating.

Do NOT use this company. They came out numerous times to assess our air conditioning, only to inaccurately tell us we needed a new unit, when in fact it was the structure of the system. No accountability taken and just blamed the warranty company for "not...

This company has nothing but excuses. Had them assigned by American Home Shield. Didn’t call when they said. After hearing AHS authorize the repair over the phone and then again in email, they told me a day later they didn’t have authorization yet, Then ...