BLUEWATER POOLS INC

DO NOT USE BLUEWTATER POOLS! I Paid $63,284 for 16x30 inground pool and spa. The Pool/Spa was installed in winter. Construction went fast, but when they went to fill pool first time the problems started. Improper check valves caused Spa to spill into pool streaking new plaster. Spa would not hold water, so plaster cured with no water in it all winter. I had to authorize final payment from Lyons Financial at 120 days to fund final or loan goes back through underwriting. Bluewater Salesman was great until final payment was made, then he had nothing to do with us. Bluewater said they could not perform pool-start up or finish pool and fix issues due to weather, so they promised to return in spring to finish pool install, fix issues plus perform startup. Starting in late March they refused to respond to request to complete pool install and startup. It took almost a month, repeated calls, repeated trips to their offices, and finally letters to Lyon Financial to get a response. It never got any better. They installed spa therapy jets in wrong locations and had to jack-hammer new plaster to move jets to proper location. When they re-plastered, the replacement plaster job was garbage. They had to acid wash the entire pool due to the streaking when they first introduced water into pool. They entire plaster job looks like an old pool. Bluewater kept telling me the Spa was supposed drain below the steps each time I turn off pumps. That was B.S. There were no check-valves installed. It took four attempts to stop the spa draining. The In-floor cleaning system still does not work properly as cleaner heads were not installed as per approved plans and there are dead spots. Eventually, they finally started ignoring calls again, and at this point I know the promised warranty is worthless.