Top 10 winter maintenance services in Alden, NY
Top questions to ask before hiring a winter maintenance specialist
A professional will assist you with scope and estimates, but having a clear idea of what you want to accomplish will help communication.
Do you want professionals to do everything, or do you have the time and skill to do some of the work?
Many projects such as have a DIY component, such as painting or cleanup.
First and foremost, protect yourself and make sure the contractor and any sub-contractors are licensed, bonded and insured.
Recent reviews for Alden winter maintenance services
We signed up for a winter snow plow contract. While my neighbors were being plowed by other companies, Penguin never showed up. Repeated texts (only method to contact them) got excuses, ie: not enough snow. I finally asked for my money back and they said ...
They didn't show up after any storms. At first they were responsive over text and apologized, then they stopped responding at all. Now I am out $189 with no service from them. Stay far, far away from this company!
I'm giving them 4 stars because they were 20 minutes late . They did an excellent job.
We scheduled a service to do the snow removal when I was out of town in mid-February. The service was not needed, they offered a 'coupon' that we will probable never use. We have been trying multiple voicemails and text messages to get a refund, with no...
We had a wonderful experience with this company! We were able to get a next day appointment, even during the busy season, they arrived promptly and were very professional and got the damn job done. No hesitation in recommending.
contracted Penguin Snow to remove our snow for the 2018-2019 season, and they had done a good job and come after each snowfall in a timely manner. However, this season they have not shown up for any snow removal despite numerous attempts to contact them v...
Terrible customer service. They do not answer the phone or emails. I was only able to use 2 of the 3 pushes I paid for. I have had no response from them in spite of attempting to contact them multiple times.
I and my husband were in panic mode as Ice had covered everywhere. The penguin guys were out later in the day to salvage the situation. Keep up the good work.