Shielded Pool Protection

Pool company, is provided by homeowner as we are renters. With that being said this is the most unprofessional company I had to deal with. Numerous no call no shows. Don’t answer phone calls nor messages. And they offer fake promises. If I had the option I would never use this company. Edited version. Thanks for leaving feed back love to see an owner engaged in his company’s reviews. First off I would like to say we do pay for it as nothing is free in life, would you do the job if you were not getting paid? It was in the lease agreement we signed.. The money you make is coming directly from Hudson homes… Last year the pool boys who came and maintained it were to lazy to run a hose from the pump to the street and instead back washed chlorine all over my back yard killing all the grass. I have wasted several hundred of dollars to try and get this grass to grow back to no avail.As well as dumping skimmer trash into yard instead of a garbage can. Both incidents happened multiple times! Secondly, you told us the liner was approved months ago and it was ordered. After that we have been in contact.The first promise from you was the pool would be opened in June, which then turned into late June, Which then turned into it will be open by the July 4th then again by the following week. I can gladly say the pool is finally open but still not serviced/ operable. after multiple no show no calls and us having to ask when your coming the crew shows up unannounced this previous Sunday. I was so happy I was there to thank them for finally coming out as in NJ we really only get 2 months out of the year to use the pool. Lastly, I would like to resolve this issue by being honest… It is good business practice to tell the paying customer when your coming, not have us waiting around all day to see if your coming. I get it pool season is a busy time of the year and you have many more customers but I don’t appreciate the no call no shows. Very unprofessional. Today July 27th another no call no show for cleanings. THERE ARE MANY BETTER COMPANYS USE THEM INSTEAD!!

DO NOT USE THIS COMPANY!!! This company has zero integrity and they do NOT know what they are doing. They lie about things (services) and pass the buck around amongst one another just so a particular job can be avoided. They play games and make it seem like it was someone else's fault. They have more excuses than I don't know what! All they do is try and b.s. their way through the season. The owner, Dan, is very rude and arrogant! His degenerate and unprofessional staff will lie on his behalf without batting an eye. He cares more about that dollar than the customer that is paying him. If you're not home they WILL cut corners and take your money without remorse. And if you don't know what it is they are doing they will b.s. and cut corners right in front of you. Last year their piss poor winterization service caused our liner to rip and it had to be replaced. That was a nightmare. Our pool has only been open a couple of weeks now (It's almost August) and there are still many services that need to be comepleted. This company CANNOT be trusted with the service of your pool!!! I beg of you to use someone else.