Top Snow Removal Services in Brighton, NY

We signed up for a winter snow plow contract. While my neighbors were being plowed by other companies, Penguin never showed up. Repeated texts (only method to contact them) got excuses, ie: not enough snow. I finally asked for my money back and they said ...

They didn't show up after any storms. At first they were responsive over text and apologized, then they stopped responding at all. Now I am out $189 with no service from them. Stay far, far away from this company!

Terrible service from a terrible company.

Terrible service from a terrible company.

I'm giving them 4 stars because they were 20 minutes late . They did an excellent job.

Terrible service from a terrible company.

We scheduled a service to do the snow removal when I was out of town in mid-February. The service was not needed, they offered a 'coupon' that we will probable never use. We have been trying multiple voicemails and text messages to get a refund, with no...

contracted Penguin Snow to remove our snow for the 2018-2019 season, and they had done a good job and come after each snowfall in a timely manner. However, this season they have not shown up for any snow removal despite numerous attempts to contact them v...

Terrible customer service. They do not answer the phone or emails. I was only able to use 2 of the 3 pushes I paid for. I have had no response from them in spite of attempting to contact them multiple times.

I and my husband were in panic mode as Ice had covered everywhere. The penguin guys were out later in the day to salvage the situation. Keep up the good work.

This company will scam you. BUYER BEWARE!

I used them last year and have used them again this year, on both occasions they did not disappoint. They were punctual and did a great job on both occasions.