Trashman

I have used Trashman since about 2008 and never had an issue. My trash increased last several months as cleaning out house after a divorce and he sent a letter without calling and advising that my trash has increased and he will stop me as a customer. There was no contact as to this happening. He gave no opportunity to rectify situation or ask me about it. I have never missed a payment and was an Exemplary customer. I sent an email and I made a phone call and he still has not contacted me.

I don't know what amount of stress is involved in having a garbage removal/pickup service, but whatever amount that is, Trashman's temperament is not suited for it. I used him for approximately 18 months to pick up garbage for my AirBnB property. One time, early on, he was billing me in advance and he missed a pickup. He admitted it was his fault. I kindly asked if he would adjust the bill and if he could please bill me in arrears going forward. He threatened to quit. Another time, one of my renters complained that Trashman missed a midweek pickup. Trashman would not ever answer the phone or return calls, so I had to text him. I was always kind and courteous. When I told him it was odd that the renter went out of his way to complain about the missed pickup, Trashman insisted that he made the pickup. So I told him I would take his word for it (it was his word against the renters, and I told Trashman I believed him). You would have thought I insulted his mother's honor. His reaction was extreme and adverse. Perhaps the situation could have been resolved if we spoke by phone, but again, Trashman doesn't do phone. Eventually, our relationship ended over another missed pickup. It really wasn't a big deal on my end, but Trashman just couldn't handle being politely asked to... pick up the trash. Bottom line, this guy is super sensitive and has poor interpersonal skills. Seems like garbage pickup service pushes his capabilities to the max. Would recommend not wasting your time or getting caught up in his garbage pickup soap opera.