Flooring Contractor - Hummelstown, PA
Average rating
4.87
4.9
Average rating
Average rating
Barbara E.
(BEWARE) We were informed by our property manager that the same color carpet and vinyl would be installed. First, Couch Potato installed the wrong color carpet on the 2 sets of stairs and replaced the second floor vinyl with a different color. In the process of installing the vinyl, they covered our unit in layers of dust, left tools outside our roof, put holes in walls, damaged the cabinet bottoms, and broke a patio blind! Second, Couch Potato had to install the remaining carpet and vinyl throughout to match the unit. In the process of installing the vinyl, Couch Potato took it upon themselves to ONLY install floor trim on the first and third floor which wasn't ordered! Third, Couch Potato was to hire a cleaning crew for extensive cleaning of the unit. The two women didn't remove all the dust from cabinets, walls, closet, and stove bottom! They never touched the CD cases and dusty dishes! Couch Potato has been informed several times to make our unit whole again by performing: Extensive cleaning to remove all dust of damaged items, clean/sanitize the HVAC system and filter, dry cleaning of damaged items from closet, reimbursement of laundry products to rewash damaged items, reimbursement of open food items containing dust, reimbursement for foam plates/cups/bowls/utensils, and reimbursement of cleaning supplies to complete the cleaning process if he doesn't have it completely removed. Due to Couch Potato's negligence to date, I've had 4 severe asthma attacks and placed on additional medications. We want our unit back whole immediately or we will seek legal counsel!
Address
420 Milroy Rd
Hummelstown, PA 17036