Roofing Contractor - Ovid, NY
Average rating
4.73
4.7
Average rating
Average rating
Michael M.
WOULD NOT RECOMMEND!! I have owned my house in Ovid for 12 years and hired Mike for a partial roof job above the front porch and living room area. I had to call Mike several times after the roof was installed because I had water leaking through my living room light fixture every time it rained. After Mike came and caulked along the dormer of the roof and blamed the leak on the siding and/or windows, I finally was advised by another contractor to take a hose on the roof and let the water run to see if the water occurred in the living room. Mike was on site when we ran the hose on the roof and he witnessed the water leakage inside and he agreed to remove the siding and fix the problem. He told me that he the old flashing looked okay and decided to use the old flashing, which had a nail hole in it (causing the leak). Mike admitted to the mistake and fixed it. Flash forward two years later and I now have the same issue on the other side of the dormer in my living room - except the water damage has warped and bubbled the drywall in the living room. I put a claim into my insurance company for the damaged and they explicitly wrote that the flashing failed since the roof was only 3 years old - only the interior would be covered by insurance. I called Mike and told him the situation. He gave me the same excuses as before with the first leak: siding, windows and/or soffit is bad. In the 9 years previous to having Mike put my roof on I never once had any issues with interior water damage. In 3 years after Mike putting my roof on, I have had to call him 4 times to make him aware of interior water damage. Mike exhibited poor customer relations in my last conversation with him by stating that he already lost money on my roof (DUE TO HIS OWN MISTAKE) and would not lose any more money on my roof. He then hung up on me. NO customer wants to hear about the gains or loses of the contractor who completed a job for them - not their business nor their problem. He quoted me the cost of the roof job and that is what I paid him - I didn't think I needed to explicitly tell him to repair all parts of the roof with new material - not pick and choose which parts "looked good." However, I now have TWO problems on my hands: (1) I have a second local roofer who is going to repair the flashing above the dormer; and (2) I have to hire a local contractor to fix the interior damage in my living room. WOULD NOT RECOMMEND!!
Address
7520 Southtown Building Rd
Ovid, NY 14521