Exit Garage Doors Inc.

Do not ever use this company. The technician came to my place after I filed a claim with American Shield Home warranty. He broke the wiring to my garage door sensor, then told the insurance company wiring damage is incidental and had my claim denied. In the meantime, he tried to charge me $400 in cash to get the job done.

Do not ever use this company. Exit Garage Doors came to service an American Home Shield I made. It turned out that the repair wasn't covered by AHS, so the repairman told my wife he could fix it for $275. He put in a reinforcement bracket on my garage door. It took about 10 minutes. He claimed the price was so high because the bracket cost $200. I was dubious, but I paid. Then, I looked up the cost of the identical part and learned that it was anywhere from $25-$29 and could readily be obtained at Home Depot. I called the company and talked to Jesse. I explained the situation, and gave him the benefit of the doubt that it was a mistake. I asked for a refund of $150, giving him $50 for the part, a fair markup. I was beyond incredulous when Jessee actually said to me that I should have done my homework first, and that it was too late now because I had already paid the agreed price. I was a virtual admission that he overcharged me ! He was rude, condescending, told me he would not even resolve the matter, and that it would cost me more time and money to get it back. I am not making this up. I am pursuing various means of recovery, but I needed to write this review out of civic duty. I noticed a review dated a few weeks ago with a very similar story, so this is an MO. Again-do not ever use this company.