Plumber - Rockville, MD
Average rating
4.59
4.6
Average rating
I am a one man shop and specialize in residential plumbing, new and old. I believe in growing business one client at a time and exceeding each client's expectations in the process. I have no desire to "get big" and have lots of employees or subcontractors. I actually like plumbing hands on and love interacting with my customers personally. The way I do business has been heavily influenced by the Master Plumber who mentored me. His motto was: "Always treat your customers in such a way that if you run into them at a grocery store, they will be happy to shake your hand and not duck between aisles." I continuously study new systems and green efforts as well as bringing some level of "normalcy" to a field that is dominated by "belly scratching Joe Bobs". I am a professional who uses modern technologies to make my customers' lives easier and values customers' time as much as my own. I believe in not wasting and always look for ways to keep the bill for my customers reasonable. This includes estimates; if a customer would like pricing in advance I don't have to drive out to look and charge for it, instead I can usually provide pricing over email with the use of just a couple of pictures. I use iPhone and iPad and can answer email faster than voice mail. I also use iPad for all invoicing, eliminating waste of paper.
Average rating
Address
10725 Hampton Mill Ter
Rockville, MD 20852