Rw Burton's plumbing

WORST PLUMBER IN MARYLAND!!!! DO NOT HIRE THIS GUY!!! I just bought my first house, so of course I’m excited and I have a few projects that I need to complete prior to moving in. I hired Rob the plumber to replace my hot water tank. He first bought in a tank that’s way to big for my space and you cannot reach all of the levers that you need. The pipe on the side that releases water when pressure is high would drip directly on the floor because the hot water heater is not situated in the pan properly. He also did not confirm that the pipe on the pan led to the pipe to pump the water outside. Needless to say he didn’t put the pipe back where it was originally. The pipes on the pan joined with the hvac system to a pipe leading outside. The condensation from the hvac leaked from the pipe that wasn’t connected all over the floor. For 3 days this leaked and my neighbors below me had a massive leak into their condo. I called Rob to come out. I’m a single female and I had no idea why it’s leaking. He tells me he will come in the morning. Now to me this is an emergency!!! But not to Rob. The next day I text him and ask when will he show up. He said he was at the beach and would come Sunday. Sunday came and he said he was stuck in traffic and can’t make it until Monday. In the meantime I have workers in my condo fixing other things but I can’t turn the air on because the pipe that releases the condensation outside was not reconnected by the “Master” plumber Rob. So it’s 92-96 degrees in this place all weekend!!! So Monday comes and he tells me Tim hit him in the knee and he can’t come. By this point, I’m more than livid!! What if I was already living in this property? It was hot, and I couldn’t do anything about it. I ended up hiring another plumber that came out immediately after talking. He fixed my issue. I honestly would not recommend this guy to my worst enemy. No one deserves this type of service. He kept saying it wasn’t his fault, he wouldn’t pay the insurance claim or anything. My hvac was not leaking until he came in and changed my hot water tank. It’s pretty remarkable that this guy is still in business if this is how he treats his paying customers. BE SMART DONT HIRE R W BURTON For your plumbing needs.

D McKnight. we had Rob from RW Burton's Plumbing do a whole house repipe. We had old galvanized pipe in the house that all had to be replaced hey, Rob apprentices were great they took the time to cover all areas and plastic to try to cut down on the dust going through out the residence. They did a very professional job and I would recommend Rob he is definitely a master plumber and it shows and his work......

Mr. Burton and his helper were very conscientious and flexible in the replacement of our water heater. We are very satisfied with the finished project and would certainly recommend them to our friends and neighbors. Work was completed 11/24/2018.