M&G Climate Control

They were hired by my insurance, and let me know "how lucky I was to have this job thru the insurance, because it was expensive" (quoted statement) my furnace had gone out and as a new homeowner I couldn't help but to worry, my insurance contacted me with them and they came as scheduled to see the job on a Friday and said it was too late to get started they would have to come in on Monday, they were 1 1/2 hr late from scheduled appointment, told my mother (she was home to open the door for them) that they needed to use my tools (I have a wide range of tools in an adjacent room to the furnace room) they left my shop vac messy, and my floor was left a mess as well, I complained to the owner but he didn't seem to care, so I let it go, 2 days later the furnace went out again, and they were unreachable by me or by my insurance, so a different company had to be sent to fix their unfinished work, a week later while using some of my tools I noticed some were missing, so I made an inventory and about $400-$500 worth of tools are missing amongst them, this men are not only sloppy, but also thieves who think that because I don't belong to a high end neighborhood I don't have the means to let my voice be heard, I will be making a police report as well on this matter